Ratings based on 640 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 16, 2024
Comment from Hotel Management
Oct. 17, 2024 by Hotel Manager, Hotel Management
Dear Ron,Thank you for your rating of 4/5! We’re glad to hear that you had a good experience during your stay. Your feedback is important to us, and we appreciate any insights on how we can enhance our services to achieve that perfect score. If there were any specific areas where you felt we could improve, please let us know. We hope to welcome you back soon for an even better experience! Thank you!Sincerely, Hotel Manager
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Hotel Management, Hotel Management
Dear Ahmed,Thanks for the stay and great feedback by giving us a perfect-star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Management
by A traveller
Posted Aug. 17, 2024 on Expedia
Floor, Coach walls all were dirty and rundown. Door didn’t lock in Men’s Room on 1st floor near front desk and it smelled like an ashtray.
Comment from Hotel Management
Aug. 17, 2024 by Hotel Management, Hotel Management
Dear Mark,We apologize for the breakdown during your stay. We have noted your concerns and will investigate it entirely. Guest reviews are serious for us and thank you for your understanding.Sincerely, Hotel Management
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Hotel Management, Hotel Management
Dear Amit,We’re overjoyed to know you enjoyed your stay! Our goal is to provide a warm and comfortable environment for all our guests, and your feedback is a wonderful affirmation. It motivates us to continue doing our best. We hope to have the opportunity to host you again soon!Sincerely, Hotel Management
by A traveller
Posted Aug. 15, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Hotel Management, Hotel Management
Dear Morgan,Thank you for sharing your feedback with us. We are glad to hear that you had a good overall experience with us and that you rated us 8 out of 10. We are committed to providing exceptional service and hospitality to all of our guests, and we appreciate your feedback as it helps us to continuously improve. If there is anything specific that we can do to enhance your stay with us during future visits, please do not hesitate to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Sincerely, Hotel Management
by A traveller
Posted Aug. 13, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by Hotel Management, Hotel Management
Dear Justin,Thank you for selecting our property for your stay. We're sorry to learn that your experience fell short of your expectations, and we're eager to understand the specific details that led to this. Your feedback is vital in our continuous efforts to enhance our services, and we genuinely value your insights. We assure you that your comments will guide us in taking the necessary steps to prevent such occurrences in the future. We hope you'll consider giving us another chance to provide you with a more positive and satisfactory stay. Your understanding is greatly appreciated.Sincerely, Hotel Management
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Hotel Manager, Hotel Management
Dear BILLY,Wow! A huge thank you for your perfect ten-star rating! We're elated to know you had such a wonderful experience during your stay. Your feedback is invaluable and motivates our team to keep striving for perfection. It was a joy to host you, and we look forward to seeing you again soon!Sincerely, Hotel Management
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Hotel Manager, Hotel Management
Dear PATRICK,Thanks for your stay and your insightful review. We're committed to achieving total guest satisfaction, and we're happy we could meet your expectations. It's our honor to serve numerous guests and their families daily, who leave content with their experience. We look forward to serving you again.Sincerely, Hotel Manager
by A traveller from Parma
Posted Aug. 5, 2024 on Expedia
Didn't stay ,came for check in, trying open the room people in it ,geve me another room, looked at the room, stinky, stinky, stinky, asked for another room don't have one
Comment from Hotel Management
Aug. 6, 2024 by GM, Hotel Management
Dear GuestThank you for taking the time to tell us about your experience at Comfort Inn Columbus South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is critical to us, and I am saddened to hear that your stay was not entirely pleasant and satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. At Comfort Inn, we continuously strive to meet your needs and expectations.We appreciate your taking the time to share your concerns, and we hope you will allow us to serve you better in the future.Kind regards,Pratik PatelGeneral Manager Comfort Inn Grove City - Columbus South+1 (614) 808-4536
by A traveller
Posted Aug. 2, 2024 on Expedia
Very clean and well maintained. Staff was very nice.
Comment from Hotel Management
Aug. 3, 2024 by GM, Hotel Management
Dear GuestThank you for sharing the valuable feedback with us.We look forward to seeing you soon.
