Note fondée sur 694 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Staff was friendly. Property was clean.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind review! We're delighted to hear that you found our staff friendly and our property clean. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
The only reason for my less than 5 star review is there was a very noticeable mildewy odor...otherwise was a great stay.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you had a great stay overall, but we sincerely apologize for the mildewy odor you encountered. Your comments are important to us, and we will investigate this issue to ensure a more pleasant experience for our future guests. We hope to welcome you back soon for an even better visit!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your honest rating and would love to know more about your experience so we can improve. Please feel free to share any specific concerns. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your awesome review! We're thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We appreciate your feedback and would love to know how we can improve your experience. We hope to welcome you back for a stay that exceeds your expectations!Sincerely, Hotel Manager
par un voyageur de Brandon
Publié le 25 août 2024 sur Expedia
Convenient for our needs.
Good selection of breakfast items.
Recently renovated.
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad our hotel met your needs and that you enjoyed the breakfast selection. It's great to hear you appreciated the recent renovations. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Gross Room Shame on Housekeeping
Publié le 12 août 2024 sur HotelsFirst room that we were assigned was nasty. It had not been cleaned at all, dirty sheets, hair on and in the bed, coffee spilled in the floor, dirt all in the floor.
Second room was cleaner but ugh. Entry into door is jacked up, the door didn't shut smoothly. Needs repair and maintenance attention.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We deeply apologize for the condition of the first room you were assigned. This is not the standard we aim to uphold, and your experience is concerning to us. We have addressed this issue with our housekeeping team to ensure such oversights do not occur in the future.We are glad that you found the second room to be cleaner, though we regret that the door issue affected your stay. Our maintenance team is already aware of this and will address it promptly to prevent similar issues going forward.We appreciate your patience and hope you might give us another chance to provide you with a more enjoyable experience.Sincerely, Hotel Manager
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We appreciate your perfect rating! It's wonderful to know you enjoyed your time with us. We can't wait to host you again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Nothing!!
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Hotel was in a good location and quite!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the comments. It's great to hear that the hotel was conveniently located and provided a peaceful atmosphere for your stay! We take pride in providing a lodging experience that everyone will enjoy. We look forward to serving you again soon.Sincerely,Hotel Manager.
