Ratings based on 76 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 29, 2024 on Expedia
Comment from Hotel Management
Jul. 1, 2024 by Hotel Manager , Hotel Management
Dear Benjamin,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
by A traveller
Posted Jun. 27, 2024 on Expedia
Comment from Hotel Management
Jun. 29, 2024 by Hotel Manager , Hotel Management
Dear Chad,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
by A traveller
Posted Jun. 24, 2024 on Expedia
We stay here because it’s close to our granddaughter.
Comment from Hotel Management
Jun. 24, 2024 by GM, Hotel Management
Dear Mark,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that our location is convenient for your family visits. It's our pleasure to provide a welcoming and comfortable space for you. We look forward to welcoming you back soon. Warm regards,Hotel Management
by A traveller
Posted Jun. 24, 2024 on Expedia
Our room was given access to another guest. While in our room another guest came in with their card due to an error at the front desk.
Comment from Hotel Management
Jun. 24, 2024 by GM, Hotel Management
Dear Jaime,We sincerely apologize for the mix-up during your stay. Your privacy and comfort are our top priorities and we regret that we fell short this time. We have addressed the issue with our team to ensure such errors are not repeated. Thank you for bringing this to our attention. We hope to have the opportunity to better serve you in the future.Warm regards,Hotel Management
by A traveller
Posted Jun. 24, 2024 on Expedia
Comment from Hotel Management
Jun. 25, 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
by A traveller
Posted Jun. 23, 2024 on Expedia
Comment from Hotel Management
Jul. 13, 2024 by Hotel Manager , Hotel Management
Dear Rachel,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A traveller
Posted Jun. 19, 2024 on Expedia
The staff were decent, the room was decent. Our complaint is that the bathroom was horrible, the bathtub was peeling as if it had been painted. The desk area of the room was unclean as well. This is not acceptable for a $200 /night hotel.
Comment from Hotel Management
Jun. 20, 2024 by Hotel Manager , Hotel Management
Dear Gesila,Thank you for your feedback. We're glad to hear that you found our staff friendly and the room satisfactory. However, we apologize for the issues you experienced with the bathroom condition and the cleanliness of the desk area. This does not meet our standards, and we will address these concerns immediately with our housekeeping and maintenance teams. We hope to have the opportunity to provide a more satisfactory experience in the future.Sincerely, Hotel Manager
by A traveller
Posted Jun. 17, 2024 on Hotels
Comment from Hotel Management
Jun. 19, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you enjoyed your experience overall. If there's anything specific you feel we could improve upon to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A traveller
Posted Jun. 15, 2024 on Expedia
Comment from Hotel Management
Jun. 16, 2024 by GM, Hotel Management
Dear Ron,Thank you for awarding us a 5-star rating. We're thrilled to know that you enjoyed your time at our hotel. We strive to provide excellent service and your rating is a testament to our efforts. We look forward to welcoming you back for another memorable stay. Warm regards,Hotel Management
by A traveller
Posted Jun. 14, 2024 on Hotels
Comment from Hotel Management
Jun. 15, 2024 by Hotel Manager , Hotel Management
Dear Michael,Thank you for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
