Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2023 sur Expedia
Accueil de nuit très agréable. Et c'est tout.
Bouteille vide par terre dans la chambre, vieille couche de bébé sous le lit, meuble TV pourri, micro ondes sale, le plafond de la salle de bain nous tombe dessus, petit déjeuner continental....euh enfin bref.
On est pas très regardant sur les prestations, mais celui là est le plus pourri de tous les hôtels déjà faits
Bonne chance à vous
par un voyageur
Publié le 21 oct. 2024 sur Hotels
They never do the housekeeping
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Christian, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable, and we will address this with our housekeeping team to ensure all guests receive the level of service they expect. We appreciate you bringing this to our attention.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Poor food and room key not working after 5 retries. Dirty no service
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Patsy A., We're sorry to hear about your experience and appreciate you sharing your feedback. We encourage guests to contact us during their stay so we can promptly address any concerns that may arise. Your input is valuable as we strive to improve our services for all guests.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Did not like anything about this property. Booked for 3 nights, we stayed only 2 hours and drove to a different hotel 1 hour away. We evacuated during hurricane Milton, so vacancy was limited. But there was zero chance I would subject my family to this filth.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Joseph,We are sorry to hear about your experience at our hotel. Your feedback is important to us and will be shared with the team for improvement. We understand your concerns and hope for your understanding given the circumstances. Feel free to reach out to our management directly to discuss your stay further and address any issues you encountered.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Darrell, We apologize for falling short of your expectations during your stay. Please don't hesitate to contact us directly with any specific feedback you may have had, so we can address your concerns promptly. We value your input and aim to improve for all our guests' experiences.
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Front desk staff isn’t friendly and they never answer the phone.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Marianne,We appreciate your feedback and apologize for any inconvenience caused during your stay. Guest satisfaction is a top priority for us, and we continuously strive to improve our services. Should you have any further concerns, please do reach out to our management team for further assistance.
par un voyageur
Never again
Publié le 7 oct. 2024 sur HotelsI booked a room with a king size bed. When we arrived we were given a room with two full beds. We went back to the lobby and told them that they gave us the wrong room and that I booked a room with a king sized bed. They then gave us another room. We went to look at the room and come to find that it too was a double bed. We proceeded back to the lobby to demand our money back. They ended up offering us a suite with a king size bed because the room we booked was not available. The suite was dirty. We found blood on the wall. The couch and chairs we could see actual dirt all over them. We could walk around bare footed because the floor was dirty as well. The pool that is advertised on the site is empty. There is no pool here. Just a hole in the ground. We will not be staying at another Econo lodge.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We are sorry to hear about your experience at our hotel. We apologize for any inconvenience you may have faced during your stay. Your feedback is valuable to us and we will address these issues with our team for improvement. We appreciate you bringing this to our attention so we can work towards providing better service to our guests.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shanna,We appreciate you choosing our hotel for your stay. If there are any areas where we can improve, please don't hesitate to reach out to us. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
El cuarto estaba demasiado sucio
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Genri M,We're sorry to hear that you found the room to be below your expectations. We appreciate your feedback and will share your comments with our housekeeping team for their review and improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shaheed,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay.
