Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Very clean friendly staff
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Dennis, it’s wonderful to hear you had a great time at Embassy Suites Columbus Dublin. The team takes pride in providing clean spaces and friendly service. We hope to welcome you back soon!
par un voyageur
Publié le 15 août 2024 sur Expedia
No towel rack in the bathroom. No info about local resturants. No phone book. Front desk wasnt much help in looking for places to eat told us they dont give out phone books or info on local places to eat or order in. Deff not what we expected from a Hilton hotel.
Commentaires de Gestion de l’hôtel
16 août 2024 par Customer Service, Gestion de l’hôtel
Charles, thank you for sharing your experience. The hotel wishes you had a smoother experience regarding dining options and local information. Rest assured, Embassy Suites Columbus Dublin is always looking for ways to enhance guest satisfaction and appreciate your feedback as it aids in service improvements.
par un voyageur de Washington
Publié le 14 août 2024 sur Expedia
The temperature throughout the hotel was set at 68 F, in August! Freezing cold inside, while outside we were dressed for summer. Why keep a winter temperature inside?
In addition, the room thermostat was also set at 68F, again finding the room freezing cold, with no option to make it warmer (I was tood that setting a heat temperature in the room won't work because the boiler is off in summer).
So, not enjoyable to spend time neither in the room nor in the common areas. We went out as much as possible.
I don't expect the temperature to be 80F, but come on..... 68F in summer is too cold. Make it 72 or 74, and if people want, they can always lower it in their own rooms.
It feels uncomfortable and a waste of energy.
Commentaires de Gestion de l’hôtel
15 août 2024 par Customer Service, Gestion de l’hôtel
Valerio, thank you for sharing your feedback. The team is committed to providing a comfortable environment for all guests. Temperature preferences can vary, and your experience is important to us. Suggestions regarding room climate adjustments are noted for review. Your insights help us enhance guest experiences. Safe travels.
par un voyageur de North Royalton
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Diane, thank you for sharing your review. We appreciate your feedback and are always eager to enhance our guest experience. Should you choose to visit again, we strive to make your future stay even more pleasant.
par un voyageur
Not very accommodating
Publié le 11 août 2024 sur HotelsWe were traveling in a group of 10, 2 adults and 8 children! For our son's 3rd birthday. With that being said..... online states they offer a joining room's, but not for what we needed!!! So before and after booking we called the hotel directly and told them we needed either a joining or side by side-by-side room's! We were told they couldn't do a joining but would put in for side-by-side! We get here to check in and are told we will be separated by an entire floor!!!!!! As a mother i was very mad and upset, i refused and told them we called twice about this and were told they could accommodate! I was then told that due to these last minute large groups coming in people had to be moved around!!!! I STATED WE SHOULDN'T HAVE TO BE MOVE TO ACCOMMODATE THEM WHEN WE CALLED TWICE 5 DAY'S IN ADVANCE!!!!!!! We only had 2 towels (with a reservation for 5 in a room) requested a baby bed, had to ask 3 times before we received it and more towels! The ac didn't work very well in our room!!! (400)
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Service, Gestion de l’hôtel
Kelli, it sounds like your stay did not meet expectations, and the team understands your frustration regarding room arrangements and communication. It is always the intention to fulfill guest requests wherever possible, and they regret the inconvenience you encountered. The team will make sure that such issues are better handled moving forward. Your feedback about room amenities and communication will be taken into account to improve future guest experiences.
par un voyageur
Publié le 6 août 2024 sur Expedia
Beautiful property and so successful for the food and groceries my family loved it great breakfast in the morning so yummy! Will definitely stay again!
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Service, Gestion de l’hôtel
Jontay, we’re delighted you loved your experience at Embassy Suites Columbus Dublin. It's wonderful to hear your family enjoyed the breakfast and found the property's amenities to be excellent. We’re looking forward to welcoming you back!
par un voyageur de walkersville
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Customer Service, Gestion de l’hôtel
John, thank you for staying with us at Embassy Suites Columbus Dublin. We're thrilled to see such a positive rating and hope to welcome you back soon!
par un voyageur
Publié le 3 août 2024 sur Hotels
It was good, clean, and very busy
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service, Gestion de l’hôtel
Melissa, thank you for staying with us at Embassy Suites Columbus Dublin. We're glad you found the property clean and had a good overall stay. Our team members strive to provide a great experience even during busy times. We hope to welcome you back soon!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Service, Gestion de l’hôtel
Cassandra,Thank you for staying with us at Embassy Suites Columbus Dublin. We're thrilled you enjoyed your stay and look forward to welcoming you back soon!
par un voyageur
Comfortable place to stay
Publié le 31 juill. 2024 sur HotelsWe had a good stay at Embassy this past month. The staff was all helpful upon check-in and the room was clean and comfortable. We had an issue in our room with some of the outlets not working and the AC unit made a muted banging sort of noise when running, but overall, it was a really nice place to stay.
Commentaires de Gestion de l’hôtel
1 août 2024 par Customer Service, Gestion de l’hôtel
Kelly, thank you for staying with us at Embassy Suites Columbus Dublin. We appreciate your kind words about our helpful team members and the clean, comfortable room. Regarding the issues you encountered, we assure you that our maintenance team is looking into them to ensure they are promptly addressed. We're glad to hear you had a nice stay overall, and we hope to welcome you back soon.
