Note fondée sur 405 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Expedia
My room was nice and clean. The staff was great. The only downfall for me was the parking lot and lobby. There was no room for parking at the lobby and I had to haul my belongings a long way.
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Kim, Thank you for sharing your experience! We are thrilled to hear that you enjoyed your clean room and the service provided by our team at Extended Stay America. However, we apologize for the inconvenience you faced with parking and understand how it could be frustrating to haul your belongings a long distance. Your feedback is valuable, and we will look into ways to improve this aspect. We hope to welcome you back for an even more seamless stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Expedia
I had a nice stay. Easy to book. Safe and secure. Nice morning continental breakfast. I recommend it.
par un voyageur
A cot & no hots
Publié le 2 août 2024 sur HotelsAs of the day we arrived this motel no longer had any amenities. No coffee in the rooms or in the lobby, no breakfast. just a well used room. The young man at the desk checking us in was very nice but the manager was rather surly when we decided we did not want to stay.
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Alan, We sincerely apologize for the disappointing experience you had during your stay. We understand your frustration with the lack of amenities and the condition of the room. Your feedback about the staff interactions is concerning, and we will address this with our team to ensure better service. We appreciate your feedback as it helps us improve. We hope you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management
par un voyageur
Publié le 2 août 2024 sur Hotels
Terrible staff
Commentaires de Gestion de l’hôtel
2 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Ajibola, Thank you for your feedback. We regret to hear that your experience with our staff was not satisfactory. Providing excellent service is our top priority, and we take your comments seriously. Your concern will be shared with our team, and improvements will be made. We hope you will give us another chance to provide a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Expedia
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Good location, quiet.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear James, Thank you for your review. We are delighted you enjoyed the location and found the atmosphere quiet. We look forward to welcoming you back to Extended Stay America for another pleasant stay.Sincerely,Hotel Management
par un voyageur
You don’t get what you pay for !!
Publié le 22 juill. 2024 sur HotelsI wouldn’t call coffee/hot chocolate & oatmeal or muffin breakfast. Didn’t feel safe at all with no working FIRE ALARM. Won’t be staying there again .
