Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 avr. 2024 sur Expedia
Le personnel attentionné et très avenant
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Christina , Gestion de l’hôtel
Isabelle, Merci beaucoup pour votre excellente critique sur l'Hampton Inn & Suites Scioto Downs. Nous sommes heureux d'apprendre que notre personnel a été attentif. Nous sommes impatients de vous accueillir à nouveau lors de votre prochain voyage à Columbus.
par un voyageur
Publié le 29 nov. 2024
Commentaires de Gestion de l’hôtel
29 nov. 2024 par Christina , Gestion de l’hôtel
Shelise, thank you for being our guest and for sharing your stay! We are happy to hear that you enjoyed your stay. We can't wait to have you as our guest again! Safe Travels,
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Excellent hotel with direct access to the casino.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Christina , Gestion de l’hôtel
Alan, Thank you so much for your review! We’re thrilled to hear you enjoyed your stay at our hotel and appreciated the direct access to the ElDorado Casino. We strive to provide our guests with a seamless and enjoyable experience, and it’s great to know that our connection to the casino added to your visit. We hope to welcome you back soon for another fantastic stay!
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Asphalt plant nearby
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Christina , Gestion de l’hôtel
Robert, Thank you for taking the time to share your feedback. We’re glad to hear that your stay was satisfactory overall, though we’re sorry to learn that the nearby asphalt plant impacted your experience.We hope you’ll consider staying with us again in the future.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Overall good
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Christina , Gestion de l’hôtel
Jacqueline, Thank you for being our guest and for taking the time to rate your stay with us! I am pleased to hear that our location here at the Hampton Inn & Suites Scioto Downs is nice place to stay. We hope to have you as our guest again on your future travels to Columbus.Thank you
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Wonderful! The absolute only thing that was an issue was the low water pressure in the shower. I highly recommend this property.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Christina , Gestion de l’hôtel
Carrie, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay and appreciate the recommendation. We apologize for the issue with the water pressure in the shower and will look into it right away to ensure it’s addressed. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 7 oct. 2024 sur Expedia
This visit wasn't great. Stayed 3 nights. A scared, possibly injured dog was left alone by someone across the hall well into the night,really good odds that room was pitch black, too. At 9:30, I called the desk, they were responsive.
Kids running the hallways, relay racing, at 9pm. This is a family friendly stay, so ball players (large squealing preteens) make breakfast pretty much a slumber party....EEEEK!
As a pet parent of 3, I appreciate pet friendly places, but this time (we stay here often) our room stunk of wet dirty dog! The sink was being propped up with unfinished 2x2's wedged crooked.
AND...the fire alarm went off at midnight... talk PANIC wake up, then just like that stopped. There was no 'All Clear' announcements went given. An announcement is necessary!!
The firetrucks came sirens on, AFTER the alarm stopped. NOT one announcement, we were on the 4th floor. We watched the trucks leave and went back to bed.
Overall, we def will stay here, when we visit again. It's clean, safe, quiet and well worth the peace if not having to be in the hustle. Pack ya some Lysol for the pet odor and enjoy your day.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Christina , Gestion de l’hôtel
Charles, Thank you for taking the time to share your feedback with us. We’re truly sorry that this particular stay didn’t meet your expectations. While we’re happy to hear you found our property clean, safe, and quiet overall, we regret that there were some frustrating aspects to your visit.We deeply apologize for the disturbance caused by the dog and the kids running in the hallways. Your comfort is important to us, and while we are a family- and pet-friendly hotel, we understand that it’s crucial to maintain a peaceful environment for all our guests. We’re glad our front desk responded quickly, but we’ll make sure to reinforce procedures to prevent such disruptions in the future.Regarding the room odor and maintenance issue, this definitely doesn’t reflect our usual standards, and we appreciate your feedback as it helps us to improve. We’ll make sure our housekeeping and maintenance teams address this to prevent any recurrence.The fire alarm situation was certainly unsettling, and we apologize for the lack of communication. We are looking into this incident to ensure clearer and more timely communication in case of any future emergencies.Thank you again for your loyalty, and for understanding that, while this experience wasn’t perfect, you still trust us to make your future stays better. We look forward to welcoming you back soon, and we’ll do our best to make sure your next visit is a more comfortable one!Safe travels!
par un voyageur
Very pleased.
Publié le 6 oct. 2024 sur HotelsVery pleased with the condition, friendliness, and cleanliness of the hotel. Also, the king room was very spacious and well laid out and appointed. I would have never expected to have so much space in a single bed room.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Christina , Gestion de l’hôtel
Thank you for your kind feedback! We’re delighted to hear that you enjoyed the spacious layout of our king room and found the hotel to be clean and welcoming. Providing a comfortable and well-maintained environment for our guests is always our top priority.We appreciate you choosing Hampton Inn and Suites Scioto Downs, and we hope to welcome you back soon!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Christina , Gestion de l’hôtel
Mary Beth, Thank you for your review on your recent stay with us at the Hampton Inn and Suites Scioto Downs. We happy to see you enjoyed your stay! We hope to earn a 10 of 10 on your next stay with us!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Christina , Gestion de l’hôtel
Vinil, Thank you for your review! We appreciate your feedback and are glad to hear you found our service here at the Hampton Inn & Suites Scioto Downs to be good. If there’s anything we can improve to make your experience even better, we’d love to hear your thoughts. Your input helps us to continuously improve!
