Ratings based on 948 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great Stay
Posted Mar. 27, 2024 on HotelsEasy check-in. Our room was clean and the hotel looked updated. We enjoyed the bar area with friends.
Comment from Hotel Management
Mar. 27, 2024 by Chris, Hotel Management
Thank you for completing our survey. We appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again in the near future.
by A traveller
Posted Mar. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 27, 2024 by Chris, Hotel Management
Thank you for completing our survey. We appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again in the near future.
by A traveller
Posted Mar. 25, 2024 on Expedia
The property was clean. Only thing missing was the business centre and swimming area needs to be address.
Comment from Hotel Management
Mar. 27, 2024 by Chris, Hotel Management
Thank you for completing our survey and for sharing your experience. We are happy to see that you enjoyed your stay with us. I will share your comments with our team so we can improve our amenities for the next guest.
by A traveller
Posted Mar. 24, 2024 on Expedia
I like the hotel and the restaurant,the serves was excellent but the front desk lady was ver rude hungry I’m not sure what her problem I don’t understand is very unprofessional.
Comment from Hotel Management
Mar. 27, 2024 by Chris, Hotel Management
Thank you for completing our survey and for sharing your feedback. We do apologize for the inconvenience. I will share your feedback with our team so that we can improve our level of service for future guests.
by A traveller
Posted Mar. 22, 2024 on Expedia
I did not receive my room. They did not receive the reservation. I request a reimbursement.
Comment from Hotel Management
Mar. 22, 2024 by Chris, Hotel Management
Dear LanceThank you for your feedback. I do apologize for the inconvenience regarding your reservation. I do see that a refund was processed on your behalf. We hope that you will choose the Hilton Polaris again in the future
by A traveller
Posted Mar. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 22, 2024 by Chris, Hotel Management
Dear Kerri, Thank you for provding feedback. We are happy to see that you enjoyed your stay with us. We look forward to seeing you again.
by A traveller
Posted Mar. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 18, 2024 by Chris, Hotel Management
Good evening, Thank you for completing our survey and sharing your experience. I am happy to see that you enjoyed your stay. We look forward to seeing you again.
by A traveller
Posted Mar. 17, 2024 on Expedia
Great area with lots to do.
Comment from Hotel Management
Mar. 17, 2024 by Hotel Management , Hotel Management
Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!
by A traveller
Posted Mar. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by Hotel Management , Hotel Management
Thank you for this great review! I will share your feedback with the rest of the team, and I hope you come visit us again soon!
by A traveller
Posted Mar. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 31, 2024 by Chris, Hotel Management
Good morning, Thank you for completing the survey and sharing your experience. We are happy to see that you enjoyed your stay. We look forward to seeing you again.
