Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Plumming
Publié le 9 sept. 2024 sur HomeAwayThis house needs a lot of work,, The plumbing is horrible we smelled a sewer smell the whole time, The commode , bathtub and shower backed up. No cold water in the King room. Wild cats, The furniture is old and nothing is coordinating. The picture must have been taken years ago or they were photoshopped. The house doesn’t need to be rented anyway until someone makes the correction. I do understand the house is historic, BUT it doesn’t have to smell or filthy
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Dee. We’re truly sorry to hear about the issues you encountered during your stay. We take your concerns seriously and are committed to addressing them promptly.
We apologize for the plumbing issues and the sewer smell you experienced. This is certainly not the standard we aim to provide, and we will be arranging for a thorough inspection and repair of the plumbing system. We also appreciate you bringing the issue of the cold water and other concerns to our attention.
Regarding the furniture and the condition of the house, we understand your feedback and will review the current state of the property to ensure that it meets our quality standards. We are also taking steps to address any issues with the wild cats and ensure the property is clean and welcoming for our guests.
Your comments are invaluable in helping us improve our service and property conditions. We appreciate your understanding and patience as we work to make the necessary improvements.
Thank you again for your feedback.
par un voyageur
Beautiful historic home in a great location
Publié le 23 juill. 2024 sur HomeAwayWe brought a group of 12 family members down for our son's RASP graduation. We had plenty of room to spread out when we needed our own space, and plenty of large rooms where we could gather to hang out together. Location is convenient to everything you want to visit in Columbus with a great park within walking distance. Property manager is very responsive and responded quickly to any requests.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the wonderful review, Anne Marie! We're thrilled to hear that our historic home worked well for your family's needs and that you enjoyed the great location. We're also glad our team could assist you promptly. Congratulations to your son on his graduation, and we hope to welcome you back in the future!
par un voyageur
Great location and spacious!
Publié le 18 juin 2024 sur HomeAwayPlenty of room for a family of 5 and in a great location near the park. This was one of our favorite properties in Columbus (have been there for several graduations) and would look to return here again. Plenty of bedrooms and bathrooms, nice kitchen. Thanks for having us!
Commentaires de Gestion de l’hôtel
26 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful feedback, Greg! We're delighted to hear that you enjoyed your stay at our property in Columbus. It's fantastic that the location and spacious layout suited your family well, especially being near the park. We look forward to welcoming you back for future visits, and we appreciate your kind words about our bedrooms, bathrooms, and kitchen.
par un voyageur
Great historic location
Publié le 18 févr. 2024 sur HomeAwayWe met in Columbus for a sibling and spouse weekend - great place to stay, beautiful historic neighborhood, close to everything. Home is bigger than we anticipated with lots of rooms and living space.
We had no problems and check in was easy.
Would stay again!
Commentaires de Gestion de l’hôtel
28 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing Patriot Family Homes for your sibling and spouse weekend in Columbus, Julia! We are thrilled to hear that you enjoyed the historic location, the spaciousness of the home, and the convenience of being close to everything.
It's wonderful to know that your stay exceeded your expectations, and we appreciate your positive feedback on the check-in process. We would be delighted to host you again whenever you plan your next visit to Columbus.
Thank you for taking the time to share your experience, and we look forward to the opportunity of welcoming you back in the future!
par un voyageur
Big house great neighborhood. My team loved this property!!
Publié le 12 avr. 2023 sur HomeAwayWill be staying here every year when we come back to this event. House was big and enough room for my team.
Commentaires de Gestion de l’hôtel
19 avr. 2023 par VrboOwner, Gestion de l’hôtel
This makes me so happy to hear, Felix! We would love to host you again in the future!
par un voyageur
1 * for cleanliness is generous
Publié le 3 déc. 2022 sur HomeAwayBeautiful property and location, but poorly maintained, well used but not at all clean, by any standards. In contrast, communication with host was excellent and when we had problems with check-in code, we were able to reach someone on the phone for immediate assistance.
Commentaires de Gestion de l’hôtel
21 déc. 2022 par VrboOwner, Gestion de l’hôtel
Hi Shona. I am saddened to hear about your experience in our home. We strive to provide a 5-star experience. If an issue arises during your stay, we are available to remedy the situation. We greatly value you as a customer. The home has now been deep cleaned and will not be a problem for future guests. I am so sorry for this inconvenience. There was a communication error with our cleaner. We hope to get the opportunity to host you again and show you a 5-star experience. We look forward to hosting future stays that meet expectations.
par un voyageur
Benning graduation
Publié le 4 nov. 2022 sur HomeAway12 of us, fit comfortably for the weekend being down in Georgia for my sons graduation from fort benning, and this house was perfect for our family. The whole process was so easy.
Commentaires de Gestion de l’hôtel
17 nov. 2022 par VrboOwner, Gestion de l’hôtel
Hi Miranda! I am so happy you all had a wonderful stay and were all comfortable! Congratulations to your graduate! We would love to host you again!
par un voyageur
The house is beautiful but very musty moldy and filthy
Publié le 18 oct. 2022 sur HomeAwayThat had not been changed they were filthy add hair and dirt on the sheets on the pillowcases the whole house around the baseboards were thick with dirt and mold on the doors when we called the owner they said that they would give us $200 back on cleaning fee and they dropped off sheets for us to make her own bags and some cleaning stuff for us to clean the house when I ask why we had to make her own beds and all that they said that they want the person who is supposed to be cleaning dropped off the new sheets and didn’t make the beds wanted us to make them so we knew that they were clean sheets customer service was rude when we asked for a different place to stay we stayed for four nights and it was pretty horrible the house was beautiful it just was not cleaned
Commentaires de Gestion de l’hôtel
2 nov. 2022 par VrboOwner, Gestion de l’hôtel
Hi Janie. I am so sorry you all did not have a 5-star experience in our home. I am happy you reached out and we were able to find a solution for your issues. I can assure you this house has been inspected by a professional and does not have mold. We didn't want to cause an inconvenience to you by coming into the home while you all were staying is why we dropped off the sheets and didn't make the beds. This home has been inspected by a professional and cleaned since this stay and is ready for future guests. We look forward to hosting future stays that meet expectations.
par un voyageur
Lots of room but missing some basics
Publié le 22 sept. 2022 sur HomeAwayCommunication with the management and response was wonderful, In the space, especially the bedding, was very comfortable. but with such a large house and ability to accommodate dozens of adults, we were surprised to have only 8 sets of dishes and silverware, A small saucepan what’s the largest pot, and one very old skillet. We did all of our cooking at home, and we ended up having to go purchase disposable containers and dishes to cook with. The property was mostly clean - especially the bedding - but there were several corners with dust piles and surfaces that were missed in cleaning. Overall it was a very comfortable space, but the addition of some pots and pans and other basics to the kitchen, as well as some attention to detail, could go along way.
Commentaires de Gestion de l’hôtel
19 oct. 2022 par VrboOwner, Gestion de l’hôtel
Hi Kami! Thanks for letting me know. I am so sorry you did not have a 5-star experience. We strive to provide a 5-star experience. If an issue arises during your stay, we are available to remedy the situation. I appreciate your feedback. The home now has new cooking items. We hope to get the opportunity to host you again.
par un voyageur de Columbus, Georgia
Casa R Hispanic Flair
Publié le 12 août 2022 sur HomeAwayEnjoyed the spanish influences and delightful Spanish influenced decor. Owner has great taste. Quality linens, furniture, updates. Plenty of beds we did not use being on 3. Two were left unused. Quiet neighborhood. Owner is excellent at quick communication and/or responses if questions arise but, has anticipated and given direction on anything you would need. Well done experience. Has been a “Lived in, loved in home by owners, not a vacant use rental home. Makes a difference in experience!
Commentaires de Gestion de l’hôtel
19 oct. 2022 par VrboOwner, Gestion de l’hôtel
Hi Lesia! Thank you so much for the kind words! I am so happy you all enjoyed your stay. You were an amazing guest and we would love to host you again!
