Note fondée sur 662 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2017 sur Hotels
par un voyageur
Publié le 10 oct. 2024 sur Expedia
I didnt stay there. I can't rate the things i couldnt see. They oversold and were full when i got there, so they pushed me off to another hotel, not a Hylton hotel. Not happy at all
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Amr, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We truly appreciate your helpful feedback, as we are always looking to improve our service and amenities. I do apologize that our team was not more attentive to your needs. I can assure you this will be used as a teaching moment and your comments will be brought up in our next staff meeting with the staff. We do apologize again for the inconvenience, and hope that you can give us a chance in the future to show you the kind of service and comfort you have come to expect from the Hilton brand.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Amr, Gestion de l’hôtel
Thank you for taking a moment to share your experience. We truly appreciate your helpful feedback as we are always looking to improve our service and amenities. I am happy to hear you found the Homewood by Hilton to your liking. We would be honored to accommodate you again and provide another perfect stay for you. We hope to see you soon!
par un voyageur
Nice and welcoming
Publié le 1 oct. 2024 sur HotelsVery friendly and helpful front desk. I think his name was Salem
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Amr, Gestion de l’hôtel
Thank you for taking a moment to share your experience. We truly appreciate your helpful feedback as we are always looking to improve our service and amenities. I am happy to hear you found the Homewood by Hilton to your liking. We would be honored to accommodate you again and provide another perfect stay for you. We hope to see you soon!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Excelent experience at the Homewood Suites by Hilton Columbus/OSU, OH. The staff was very nice and helpful, specially Adam in the diner!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Amr, Gestion de l’hôtel
Thank you for taking a moment to share your experience. We truly appreciate your helpful feedback as we are always looking to improve our service and amenities. I am happy to hear you found the Homewood by Hilton to your liking. We would be honored to accommodate you again and provide another perfect stay for you. We hope to see you soon!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Amr, Gestion de l’hôtel
Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Good location, good breakfast buffet, good amenities. Room was not clean upon check in, some garbage still on floor from last guests. Pet friendly but called and charged $150 after checkout because there was a little cat litter on the floor. Another guest was bit by a pet and the cops visited our room and talked outside our door keeping us up. Fine hotel for what it is.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Emily, Gestion de l’hôtel
Thank you for staying with us. Your feedback is highly appreciated as we strive for continuous improvement. We apologize for any inconvenience during your stay and assure you that we are committed to addressing your concerns. We look forward to the opportunity to provide you with the excellent service you expect from the Hilton brand in the future.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Emily, Gestion de l’hôtel
Thank you for choosing to stay with us. Your feedback is invaluable to us as we strive to enhance our service. We're delighted to hear that you had a wonderful experience. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to welcoming you back soon.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Amr, Gestion de l’hôtel
Thank you for taking a moment to share your experience. We truly appreciate your helpful feedback as we are always looking to improve our service and amenities. I am happy to hear you found the Homewood by Hilton to your liking. We would be honored to accommodate you again and provide another perfect stay for you. We hope to see you soon!
