Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 déc. 2022 sur Hotels
par un voyageur
Publié le 16 oct. 2024
The property was in a really good place and made it easy to get around in Columbus. It is very well kept and made the room. I had comfortable period
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Dear Stephanie, Our convenient location is a major benefit that separates us from our competitors. Thank you so much for being our guest and taking the time to let us know that you had a great stay overall. We appreciate your review and hope to host you again should you return to the area. Best, Eric Johnson, GM
par un voyageur
Publié le 30 sept. 2024
The room was very nice
Commentaires de Gestion de l’hôtel
1 oct. 2024 par GM, Gestion de l’hôtel
Dear Kimberly, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Eric Johnson, GM
par un voyageur
Publié le 29 sept. 2024
The mattress was terrible. Didn't get very much sleep. Breakfast food was cold
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Dear Kimberly, While it wasn't without some flaws, I am glad to see that your stay was worthy of a positive rating. Thank you so much for taking the time to share your suggestions for improvement with us. We hope you will consider a return trip for a better experience next time. Best, Eric Johnson, GM
par un voyageur
Publié le 27 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par GM, Gestion de l’hôtel
Dear Sandra, We're truly sorry your experience didn't meet expectations. Your feedback means a lot, and we're committed to making things right on your next visit. Thank you for sharing your review. Sincerely, Eric Johnson, GM
par un voyageur
Publié le 23 août 2024 sur Expedia
Excellent staff & very clean stayed at several hotels near this hotel, but will make this our go to. We are patients at The James Cancer Ctr and staying in a clean space is imperative due to a compromised immune system.
Commentaires de Gestion de l’hôtel
24 août 2024 par GM, Gestion de l’hôtel
Dear Adam, Thank you for taking the time to write such a kind review. It’s wonderful to know that our staff and clean hotel left such a lasting impression on you. I'm pleased we could add a little comfort during this difficult time so that you could enjoy your stay and a good night's rest. I will share your kind comments with the entire team. We're happy to have had you as our guests, and we hope you have a speedy recovery. Best, Eric Johnson, GM
par un voyageur
Publié le 20 août 2024 sur Expedia
Lovely, clean, great breakfast, friendly staff.
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Belinda, Thank you for taking the time to share your review. Sincere feedback like yours allows us to monitor and enhance our guest experience. We're pleased to hear that our clean, lovely hotel, friendly staff, and great breakfast made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon. Best, Eric Johnson, GM
par un voyageur
Publié le 17 août 2024 sur Expedia
I recently stayed at this hotel for two days and found that I was incorrectly charged for parking and bar fees.
First, regarding the parking fee: When I booked through Expedia, it was clearly stated that parking was free. However, after I saw my bill and asked the hotel, the hotel informed me that there was a fee of $4 per day. Despite this, I saw my bill that I was charged $30 for two days.
Second, regarding the bar fee: I noticed that I was overcharged for the bar services.
Given these discrepancies, I strongly recommend that you carefully review your bill during and after your stay to avoid any unexpected charges.
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Weiyu, Thank you for taking the time to review our hotel. I'm sorry for any confusion regarding your bill. We provide a detailed folio upon departure and are at your service for any additional explanations regarding your charges. I'm terribly sorry if we did not effectively communicate with you during your stay. Your feedback helps us improve our communications, so we hope to host you again. Sincerely, Eric Johnson, GM
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
BEAUTIFUL cOLUMBUS
Publié le 14 août 2024 sur Hotelsok IT WAS NICE AND QUIET.
Commentaires de Gestion de l’hôtel
15 août 2024 par GM, Gestion de l’hôtel
Dear Robert, We are proud to offer something of a quiet, peaceful oasis in the middle of the busy streets of Columbus. Thank you for choosing our Hyatt House and letting other guests know that a comfortable stay is waiting for them here. If your travels bring you back to the area, please come and see us again. Best, Eric Johnson, GM
