Ratings based on 722 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 1, 2024 on Hotels
by A traveller
Posted Mar. 24, 2024 on Hotels
by A traveller
Staff here is super sketchy
Posted Mar. 19, 2024 on HotelsBooked a room for the weekend for my son. Wanted him to scout the location for me, prior to booking a weekend event for 100 people. So glad I investigated. Upon arriving for check-in, the front desk staff said that because he lived within 50 miles he was required to pay a $250 CASH deposit, in addition to the already fully paid reservation. When I got on the phone, they said they would make an exception to their "policy" and accept a credit card. They said the card normally needs to be physically present, but I insisted that if I could pay for the room remotely with a card, then I should be able to do the same with this deposit. After scouring their website, I confirmed that the only policy listed had to do with pets. When I went to the hotel the following week and asked to see any written evidence on the website or on paper of this "policy," they had nothing. The manager on duty got extremely agitated and rude and said they could charge anyone anything they wanted and could even refuse service. I explained I was simply trying to get confirmation of the "policy" that have been communicated, to ensure that someone wasn't trying to rip me off. These guys seem to be making up policies on the fly and hoping to do who knows what with the cash they convince people to hand over. My guess is the cash would get "lost." Do not trust this staff. This place is super sketchy.
by A traveller
Great stay!
Posted Mar. 7, 2024 on HotelsEverything about this place was great! The service was unmatched and the facilities were clean and neat.
by A traveller
Posted Mar. 4, 2024 on Expedia
Great staff! Comfortable bed. Only drawback was the tiny space between the shower and sink where the toilet got placed. My husband, a six foot tall man with athletic build, barely fit in the space. Just a poor design. But the staff and location were outstanding!
by A traveller
Posted Feb. 24, 2024 on Expedia
Staff was friendly and very helpful. Room was nice and clean. Most definitely will book again.
by A traveller
Posted Feb. 23, 2024 on Expedia
Great place to stay !
by A traveller
Posted Feb. 22, 2024 on Expedia
by A traveller
Posted Feb. 17, 2024 on Expedia
Staff was very friendly.
by A traveller
Posted Feb. 12, 2024 on Hotels
An amazing experience…That’s why we stay at the Hyatt Place, Columbus!
