Note fondée sur 618 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great customer service!
Publié le 26 août 2024 sur HotelsThanks it was a great stay. It was a lady that went out of her way to give us needed towel and she was not our person who was there this week. She was a black lady that had short hair and was in the laundry room.
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Thank you Rosalind for taking the time out to fill out our survey.The staff will really appreciate your comments. Thank you again and we look forward to seeing you soon.
par un voyageur
Great clean stay.
Publié le 26 août 2024 sur HotelsAlways where I stay when I'm in town.. Small issue.. brought it to the front desk attention and they made it right quickly.. Everyone is always so nice and they dont price gouge.
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Thank you Catina for your feedback. Thank you for always choosing us. What could we have done to deserve a 10? We look forward to seeing you soon.
par un voyageur
Publié le 24 août 2024 sur Hotels
The air conditioner in room 410 wasn’t working properly, but it was bearable. Other than that the hotel was great
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Thank you Eric for taking the time out to tell us about your experience. However, we are saddened to hear of issue you had with your air conditioner. We will address this issue accordingly. Once again, thank you and we look forward to seeing you soon.
par un voyageur
Publié le 23 août 2024 sur Hotels
Filthy bathroom. It was not cleaned. Old soap left in the shower. Hairball in the garbage can, dirt on the floor.
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Thank you Andrew for you feedback. We apologize to hear about your unpleasant experience with us. The staff will be notified to address these issues you mentioned. Thank you again.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Thank you Eric for rating us a 10. We look forward to seeing you soon.
par un voyageur
Publié le 22 août 2024 sur Hotels
Good customer service
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Hello Said. Thank you for taking the time out to rate us a 10 out of 10. The staff will be notified of their good customer service. We look forward to seeing you soon.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Thank you Renee for taking the time out to fill out our survey. What could we have done to deserve a 5? We hope to hear from you soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
I was greeted by an awesome staff as soon as I entered. I was provided with a room on the third floor. As soon as I walked in, I noticed the room was hot. I went back down to tell the receptionist, she quickly gave me another room. The second room was just the same although the thermostat was set at 68 degrees. I just decided to leave.
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Hello Anonymous. We are saddened to hear about your experience with us. The staff is taking the appropriate steps to make the corrections.
par un voyageur
Publié le 20 août 2024 sur Hotels
We had AC problems and they only apologized
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Hello Willie. Thank you for your feedback. We are saddened to hear of the issues you experienced with your AC. We will notify the staff to make the corrections stated. Thank you.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Sarah, Gestion de l’hôtel
Hello Darryl. Thank you for taking the time out to fill out our survey. We greatly appreciate you and we look forward to seeing you soon.
