Ratings based on 253 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 11, 2024
Was close to Fort Moore and convenient to get there. The area is a little sketchy with signs in the parking lot saying management was not responsible for theft or damage to your vehicle. There is an appearance of many security cameras in the parking lots and hallways. My room was ok the bed seemed clean but the room smelled like a deep fryer. The staff was friendly and the free breakfast was the best part! You can make waffles and there were eggs and sausage and juice and coffee:) if you book through a third party like Travelocity they charge your card $100 which is refunded within 7-10 business days so that was weird. Plus you pay an extra $5 for something but I’m not sure what. I chose the hotel because it was slightly cheaper and it was not worth doing that.
Comment from Hotel Management
Sep. 13, 2024 by Dev, Hotel Management
Hi Pamela, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Posted Aug. 2, 2024 on Expedia
Comment from Hotel Management
Aug. 5, 2024 by Dev, Hotel Management
Hi Leonor, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Posted Aug. 2, 2024 on Hotels
Room was good and comfortable
Comment from Hotel Management
Aug. 2, 2024 by Dev, Hotel Management
Hi Richard, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Good deal in Columbus
Posted Jul. 29, 2024 on HotelsClean, economical and comfortable.
Comment from Hotel Management
Jul. 30, 2024 by Dev, Hotel Management
Dear Stefan, Thank you for your awesome rating. We hope to host you soon.
by A traveller
Posted Jul. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Dev, Hotel Management
Hi Gemma, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Posted Jul. 27, 2024 on Expedia
If you’re on a budget and don’t need the cleanest place or the finest amenities, this place will do. Especially if you’re in town for your soldier’s graduation from Fort Moore. Very conveniently located to Fort Moore’s visitor center entrance and also to the National Infantry Museum. Walmart and many restaurants are a couple minutes from this hotel as well. The pool area is decent, and had a nice covered picnic area where we had space to spend time with our soldier, as we had 10 people there to be with him. If you’re picky, it’s not the place for you. But on a tight budget like me, it’s fine.
Comment from Hotel Management
Jul. 30, 2024 by Dev, Hotel Management
Hi Celeste, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Posted Jul. 23, 2024 on Hotels
Comment from Hotel Management
Jul. 26, 2024 by Dev, Hotel Management
Hi Melissa, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Not somewhere I would recommend to stay
Posted Jul. 23, 2024 on HotelsFirst I will say, all except the person who checked us in, the staff was very nice. However, our room was never serviced, I had to go get everything over the week we were there & take our trash out to the dumpster. (We had extended our stay for a week) Our room was missing just about everything... coffee, shampoo, soap etc. when we got there and did not have enough towels. When I asked for them they were very accommodating. The bathtub was not as clean as it could be & there was other peoples trash left in the cabinets. Also, there isn't really anything to use in the suites with the kitchenette. The room is not as large as it appeared to be in the pictures. The walls are extremely thin and we could hear everything above us horribly!! The staff did finally threaten to remove them after 3 nights of loud noises keeping us awake which worked for about 6 hours that night. There were never any pool towels outside. The pool was nice but, the tree above it drops a lot in it. The laundry room is not in working order. The free breakfast is ok but not that extensive. We would not chose to stay here again.
Comment from Hotel Management
Jul. 24, 2024 by Dev, Hotel Management
Hi Melissa, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Jul. 24, 2024 by Dev, Hotel Management
Hi Alicia, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A traveller
Posted Jul. 22, 2024 on Expedia
The hotel was average with nice pool, but the maid service is not great.
Comment from Hotel Management
Jul. 22, 2024 by Dev, Hotel Management
Hi Tom, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
