Note fondée sur 272 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 déc. 2024
Commentaires de Gestion de l’hôtel
30 déc. 2024 par Dev, Gestion de l’hôtel
Hi Vickie, Thank you for taking the time to complete our online survey regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We hope to host you for a better stay.
par un voyageur de Boca Raton
Publié le 4 oct. 2024 sur Expedia
The internet wasn’t working
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Dev, Gestion de l’hôtel
Hi Janeth, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
We got into Columbus a day early so we didn’t have. Place to spend the night. We are visiting Fort Moore so we needed somewhere convenient to spend the night that wasn’t going to break the bank. Booked 3rd party and arrived late. We had room 136 and I suggest if you want quiet, not to get that room. It’s the first room down the hall.
The staff was friendly and professional at check in. It was an OK place in a pinch but likely won’t stay again. The room was clean and had a mini kitchen.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Dev, Gestion de l’hôtel
Hi Valeria, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
I enjoyed the covered Pavilion area and the porch with the rocking chairs. Perfect for my Morning Coffee and Prayer time. It’s so quiet and relaxing early in the morning. The staff have been very nice as well. We definitely will stay here again on future trips.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Dev, Gestion de l’hôtel
Dear Chalana, Thank you for your awesome rating. We hope to host you soon.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very nice place.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dev, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Columbus next to Fort Moore.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
My stay was ok . Location was good in town son military graduation it was pretty close. One thing I would’ve like house keeping every day with clean towels. Or Hotel sign when u want house keeping to come in. One bed sheet was stain with red marks on it. I ask sheet to change on one of my beds. Over all I think a two star . One positive note front desk lady very nice . She must been evening shift. I would stay here again if I am on a budget ….
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dev, Gestion de l’hôtel
Hi Ana, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dev, Gestion de l’hôtel
Hi Beryl, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
par un voyageur
Publié le 11 sept. 2024
Was close to Fort Moore and convenient to get there. The area is a little sketchy with signs in the parking lot saying management was not responsible for theft or damage to your vehicle. There is an appearance of many security cameras in the parking lots and hallways. My room was ok the bed seemed clean but the room smelled like a deep fryer. The staff was friendly and the free breakfast was the best part! You can make waffles and there were eggs and sausage and juice and coffee:) if you book through a third party like Travelocity they charge your card $100 which is refunded within 7-10 business days so that was weird. Plus you pay an extra $5 for something but I’m not sure what. I chose the hotel because it was slightly cheaper and it was not worth doing that.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Dev, Gestion de l’hôtel
Hi Pamela, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The first room i was in was terrible, TV didnt work and fan blowing at my face. Second room a little better. Pool green with algae. Not the best place.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Dev, Gestion de l’hôtel
Hi Cesar, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
