Ratings based on 776 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
Definitely coming back!!
Comment from Hotel Management
Aug. 22, 2024 by GM, Hotel Management
Dear Adrianna, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Lisa Garner, GM
by A traveller from Paducah
Posted Aug. 20, 2024 on Expedia
by A traveller
Posted Aug. 20, 2024 on Hotels
by A traveller
Posted Aug. 20, 2024 on Expedia
Property was very clean and close to OSU campus.
Comment from Hotel Management
Aug. 21, 2024 by GM, Hotel Management
Dear Deven, Thank you for your kind comments. I am thrilled that you liked our clean accommodations and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Lisa Garner, GM
by A traveller
Posted Aug. 18, 2024 on Hotels
by A traveller
Posted Aug. 18, 2024 on Expedia
Very nice property that is driving convenient to OSU where we just dropped off our son for his freshman year. Area is safe, just nothing to do within walking distance. Property is in excellent Marriott-typical shape and the staff has been professional, helpful and friendly. Property seems relatively new, attached to a Marriott Residence Inn. Not as upscale as the traditional Marriott brand property but it is up to standard. Bed was very comfortable, room and property very clean.
Comment from Hotel Management
Aug. 19, 2024 by GM, Hotel Management
Dear Marc, We are thrilled to hear that we provided you with a great stay. It is nice to know that you enjoyed our hospitality and accommodations. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Lisa Garner, GM
by A traveller
Posted Aug. 17, 2024 on Expedia
N/A
Comment from Hotel Management
Aug. 18, 2024 by GM, Hotel Management
Dear John, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Lisa Garner, GM
by A traveller
Posted Aug. 15, 2024 on Expedia
Great place
Comment from Hotel Management
Aug. 15, 2024 by GM, Hotel Management
Dear Priyam, Thank you for the fantastic review! Hosting you was our pleasure and we hope you return for another five-star experience in the future. Best, Lisa Garner, GM
by A traveller
Posted Aug. 15, 2024 on Expedia
We showed up at the hotel @ 11pm after having received text messages all day saying they were excited to have us, hope check in was smooth, etc. Only to find out that they did not have a room available for us and not notified. We were told to come back the next day and they would have a room. Totally unacceptable. We had to ask for a referral to another hotel and it was a shady property 15/20 mins away. Needless to say, I did not stay at the hotel and found another option in the am.
Comment from Hotel Management
Aug. 17, 2024 by GM, Hotel Management
Dear Bobbie,We sincerely regret your experience; we never intend to relocate any guests. Our inventory levels change by the minute due to guests extending their stays, rooms being taken out of order for maintenance, etc. and sometimes we just can't fulfill all room reservations onsite. I'm sorry we disappointed you and I'm sure that was frustrating after a long day of travel. It was our pleasure to cover the cost of your first night at another hotel for the inconvenience we caused you. We strive to provide a fantastic experience to all our guests, and we clearly missed our goal. I appreciate you taking the time to share your review and we hope you might reconsider a return in the future.Sincerely,Lisa GarnerGeneral Manager
by A traveller from GREENSBURG
Posted Aug. 14, 2024
Terrible cell signal and no free wifi.
Comment from Hotel Management
Aug. 14, 2024 by GM, Hotel Management
Dear JAMES, We appreciate you taking the time to write a review. I'm pleased to learn that your stay was enjoyable. Wifi is free for Marriott Bonvoy members, which is a free incentive program. We appreciate your compliments highlighting recommendations for improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again, and we humbly request a return visit. Best, Lisa Garner, GM
