Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
14 nov. 2024 par VrboOwner, Gestion de l’hôtel
Please comeback anytime, Keyani!
par un voyageur
Perfect
Publié le 28 oct. 2024 sur HomeAwayThe cutest little place. Perfect for what we needed, quick response to any issue or question we had. Side note for those who are light sleepers and are not aware. This area is in close proximity to the airport so bring a noise machine or something if you wake easily.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words, Monica! I'm delighted to hear that you found our place to be perfect for your needs and that our response times were satisfactory. We appreciate your note about the airport proximity; it’s great advice for light sleepers. We hope to welcome you back for another stay in the future!
par un voyageur de Upshur county
My family
Publié le 23 août 2024 sur HomeAwayMy family and i came up from texas to visit my who is In the military it wasn't A far commute to the Post. We very much is enjoyed the Property and plan to return next year the property have plenty of space it could sleep 6 people very Comfortably
A highly recommended property manager. They are great with communicating with us in all protestadiscount if we wanted additional days, which up that was great. And with the first time of the experience that hallelujah recommend them
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your kind words, Steven! We're thrilled to hear that you and your family enjoyed your stay and found the property comfortable and conveniently located for your visit to the post. It's wonderful to know that the space worked well for you and that our communication and flexibility with booking were appreciated.
We look forward to welcoming you back next year and are grateful for your recommendation. If you need anything else or have any questions for your next stay, please don’t hesitate to reach out!
par un voyageur
Do Not Stay Here - Roaches & Misleading Pics
Publié le 20 juill. 2024 sur HomeAwayI had high hopes for this place. I actually spent hours looking for an apartment to stay at and chose this one based on the lovely pictures and location. First there wasn't a trashcan in kitchen or hair dryer. I called the night we got there and they sent one but didn't put an apartment on it so it went to the wrong unit and I didn't find it until 2 days later.
That's just the least of the issues - there were cockroaches. German cockroaches which are hard to erradicate. I was there with a 14 month old who drops things on the floor and eats them. I complained the 2nd night and spent 90 minutes waiting for the pest control to show up. They didn't. We bought bait traps which all had roaches stick to them. There were also ants streaming down the kitchen door. Property management didn't seem to care and just said the pest control would come the next day. WE LEFT. CHECKED OUT. Not staying in a gross, roach infested place. They will not refund my money for the 2 days we didn't stay there.
Finally, the apartment is not as pictured. There were no rugs in any of the rooms and the couch is not the nice one pictured with the chaise lounge but is a small dirty couch. I have pictures of everything to document this.
I was there to visit my dad who has been diagnosed with kidney cancer and spent hours contacting the host and VRBO and then had to scramble and find a hotel room at 11 pm at night.
Do not stay here unless you want to be stressed the entire time.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par VrboOwner, Gestion de l’hôtel
We deeply regret hearing about your unpleasant experience and the issues you encountered during your stay, Pamela. Your feedback is important to us, and we are taking immediate steps to address each concern:
Cleanliness and Pest Control: We are sincerely sorry for the presence of pests in the unit. We understand how distressing this can be, especially with a young child. We are conducting a thorough pest control treatment to ensure this does not happen again.
Misleading Photos and Amenities: Our intention is always to provide an accurate representation of our properties. We will update our listing photos and descriptions to reflect the current state of the apartment and its furnishings. Missing amenities like the trashcan and hairdryer should have been promptly addressed, and we apologize for the oversight in delivery.
Communication Issues: We regret the miscommunication and delays you experienced. We are reviewing our procedures to ensure our guests receive timely and accurate assistance in the future.
We are truly sorry for the stress and inconvenience this caused during your visit to see your father. Your experience does not reflect our standards, and we are committed to making necessary improvements. We hope to have the opportunity to regain your trust in the future.
par un voyageur
Memorial Day Stay
Publié le 28 mai 2024 sur HomeAwayIt was a nice property and clean inside. We did not have a trash can for kitchen which resulted in using sink with a plastic bag. They had coffee on counter but no cofffee machine. The patio did not look like picture. Fence needed maintenence, was falling down and grass could of used some trimming. All and all it was a four.
Commentaires de Gestion de l’hôtel
5 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for choosing our property for your Memorial Day stay, Laura! We're pleased to hear that you found the inside clean and enjoyed your overall experience. We apologize for any inconvenience caused by the lack of a trash can and coffee machine; we'll certainly take your feedback into consideration for future improvements. We'll also address the maintenance issues with the fence and the grass trimming to ensure a better experience for our future guests. We appreciate your feedback and hope to welcome you back again soon!
par un voyageur
Great Place to Stay
Publié le 6 juin 2023 sur HomeAwayA great convenient place to stay. Super quaint and has everything you need! Parking was interesting but not an issue if you park on the side of the street.
Commentaires de Gestion de l’hôtel
7 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the kind words, Katie! We would be happy to host you again!
par un voyageur
Sons Turning Blue
Publié le 7 févr. 2023 sur HomeAwayHad all the comforts of home for a quick family trip!
Commentaires de Gestion de l’hôtel
22 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind feedback, Jennifer! I am so pleased the home had everything you needed for your quick family trip. We would love to host you again in the future.
par un voyageur
Easy
Publié le 25 sept. 2022 sur HomeAwayJust what you want for a quick trip
Commentaires de Gestion de l’hôtel
25 sept. 2022 par VrboOwner, Gestion de l’hôtel
Hey Luis, thank you so much for your feedback! I am so glad you enjoyed your stay with us!