Note fondée sur 812 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juin 2024 sur Expedia
Very unprofessional!!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ricky,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 28 juin 2024 sur Expedia
par un voyageur
Traumatic Experience
Publié le 27 juin 2024 sur HotelsI called in advance explaining I had a gift certificate and wasn't informed of the deposit. The front desk guy was rude when I arrived and told me I couldn't say but after I told him to cancel it on his end then he roughly said give me your ID and assigned me a room with broken toilet and I had to get a room change. Horrible experience.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.
par un voyageur de Decatur
Publié le 26 juin 2024 sur Expedia
Goood
Commentaires de Gestion de l’hôtel
27 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Luis,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 24 juin 2024 sur Hotels
Great location
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Thomas,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 23 juin 2024 sur Expedia
Convenient to whatever you wanted to drive to. What I didn't like was beds were hard as the floor. No shampoo just 2 bar's of soap. 2 wash clothes. And the front desk person at 630ish am had an attitude when I asked for some coffee. So I walked to the nearest store to get coffee.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Leslie, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
par un voyageur
Publié le 22 juin 2024 sur Expedia
The beds are very hard it's like sleeping on the floor. Have to run the shower to get hot water. The person working the front desk in the morning had an attitude when I asked for more coffee. If I hadn't already paid I pack up and go to another hotel.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Leslie,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 21 juin 2024 sur Expedia
This property does not look like advertised, be careful it's in a bad neighborhood.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Elliot,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 18 juin 2024 sur Expedia
Best place to stay. Manu at the front desk is great
Commentaires de Gestion de l’hôtel
20 juin 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
