Note fondée sur 823 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
I was given a room that was not cleaned since previous guest
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Andrew,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 17 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jacqueline, Thank you for the 5-star rating! Natalie #Team6
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 24 juill. 2024 sur Hotels
It was good.
Commentaires de Gestion de l’hôtel
2 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Roy, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Natalie #Team6
par un voyageur de Columbus
Publié le 22 juill. 2024 sur Expedia
The downtown location was convenient and on a main thoroughfare.
During the check-in process the hotel deposit was $50 as noted by Expedia, but I was actually charged $100. I was running late for an appointment, otherwise I'd of exercised some other options.
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Carl, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.Kaur J. #team6
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Dirty, poorly lit stairwell and walkways; no coffee maker in room; thin walls
Definitely better options for about the same price in Columbus.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Nancy Y., Gestion de l’hôtel
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Easy parking, friendly staff along with a clean room. No foot prints in a wet tub.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Elijah,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Clean nice quiet friendly
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jaqueline,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6
par un voyageur
Publié le 10 juill. 2024 sur Expedia
For me everything was fast clean and quiet!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Martin,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Would recommend staying somewhere else! Refused to give deposit back after smoke alarm went off (it was hanging from ceiling when we checked in) and I didn’t answer door for front desk because I wasn’t at room!
