Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 oct. 2024
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tina,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
par un voyageur
Publié le 3 août 2024 sur Hotels
Last minute stay
Commentaires de Gestion de l’hôtel
8 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Zenda, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Natalie #Team6
par un voyageur
Publié le 15 juill. 2024 sur Expedia
I don’t recommend no one go to this hotel and they are very unprofessional
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
par un voyageur
Publié le 9 juill. 2024 sur Expedia
The first guy at the counter, you couldnt understand him and the woman who was working with him caught an attitude with my boyfriend when we checked in. Theres a 125 deposit which when we booked it never said anything about that. Was told it was because of the sketchy area. We had to stay here (my bf is working in the area) because the hotel we normally stay at was booked up. Rooms were dirty with roaches constantly running around. Sheets were stained. Some previous people had stolen the power cord to the tv. Wouldnt stay here again
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jennifer, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Stanley, We hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6
par un voyageur
Publié le 26 juin 2024 sur Expedia
par un voyageur
Publié le 24 juin 2024 sur Expedia
Sheets looked dirty good thing we brought our own and no blankets were provided and again luckily we had a couple of throws with us but the worst part was that we saw a some cockroaches in the room, the staff gave us some bug spray which helped I guess.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Harsh,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 24 juin 2024 sur Expedia
Found bugs in room. Rude front desk service
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Hilbert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 24 juin 2024 sur Expedia
par un voyageur
Publié le 23 juin 2024 sur Expedia
Bathroom tub and toilet dirty, floors slick and sticky, room heavily scented with I don’t know what but made it hard to breath.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Barbara,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
