Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2018 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The woman at the front desk was absolutely sweet, she was amazing, I have no complaints about her. The first room that I got, was missing a door knob on the inside of the bathroom, leaving me locked in there for 5 minutes until I figured out how to get myself out. Upon complaining, I was moved to another room, where the smell was so bad that I had to go to Walmart and purchase air fresheners, in order to even be able to sleep. The stay was absolutely horrible, the beds were terrible, the air conditioner smelled of mildew, and Filth. Both rooms had a terrible pet odor, mixed with feces. Terrible experience
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nancy Y., Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
par un voyageur
Publié le 25 sept. 2024 sur Expedia
It’s good
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for the perfect rating!!Nancy Y.#Team6
par un voyageur
Publié le 24 sept. 2024 sur Expedia
No Comment
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Nothing to complain about, it was in a good location to food and other things.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Emma,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The property is in a great location close to restaurants and shopping. But the property needs to be remodeled or updated.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 17 sept. 2024 sur Expedia
This was a nice basic motel to stay in on my drive back to St. Louis. Nothing fancy, but everything was clean and the bed was comfortable, and the price was right!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jennifer, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit. Natalie #team6
par un voyageur
Publié le 17 sept. 2024 sur Expedia
They need to change their beds and it’ll be perfect
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Abdel ,Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Natalie #Team6
par un voyageur
Publié le 17 sept. 2024 sur Expedia
There is a lot of bums that hang around here that break into your core
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Victoria, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Natalie #Team6
