Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
The service was decent. Hotel room was not the cleanest. Towels are fine example of not crispy white. Bed covers had some stains, floor was slippery. Overall you get what you paid for.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Normand, We appreciate your feedback on your recent stay with us. Your comments will help us improve our service and ensure a better experience for our guests in the future. Thank you for taking the time to share your thoughts with us.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Adam, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues. We value your input.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Steve, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any issues. We hope to have the opportunity to welcome you back in the future for an improved experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
Everything as expected
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Abe,We are pleased to hear that your stay met your expectations. Your feedback is valuable to us in maintaining our high standards of service. We hope to welcome you back in the future.
par un voyageur
May want to rethink this decision
Publié le 4 août 2024 sur HotelsHideous--floor was soaking wet when I checked in, towels were damp and never dried out, blood on bedspread, dark icky large spot on blanket, funky smell from not so clean cleaning products. Walls were paper thin and man next door started screaming Oh My God at 4:00 in the morning and there was some kind of fight in the parking lot after 11:00. NEVER again
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Patti, We are sorry to hear about your experience during your recent stay. Please be assured that we take all feedback seriously and have shared your comments with the relevant teams for their review. Should you have any further concerns, please feel free to reach out to our management team directly. Your feedback is valuable to us as we strive to improve our services for all our guests.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Dawn,We appreciate you choosing to stay with us. We hope to welcome you back in the future to provide you with an even better experience.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Terry,We're glad to hear you had a wonderful stay with us! Our team hopes to welcome you back soon for another great experience.
par un voyageur
Publié le 21 juill. 2024
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello jamison,We are happy to hear that you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience at our hotel.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
We stayed here to go to a concert and check in is at 3. I arrived around 3:30 and was told it would be 45 minutes to an hour until it was ready. I came back an hour later and he asked if I was going to the concert, when I said yes he asked if I would care to check in after the show.. around midnight. I said absolutely not and then it was ready in about 10 minutes. I understand staffing issues are pretty common these days, but it’s ridiculous to think check in 9 hours after the normal time for the normal price is fine. The room was pretty clean, but the front desk was not helpful at all. The price and location to the venue were reasonable.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Amanda, Thank you for sharing your experience with us. We apologize for any inconvenience caused during the check-in process. Rest assured, we have shared your feedback with our team for improvement. It's great to hear you found the room clean and enjoyed our convenient location. We appreciate your understanding and hope you consider staying with us again in the future.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello James,We regret to hear about your experience. Please feel free to reach out to us with any feedback to address the issues you encountered during your stay. We value your input and strive to improve our services for all our guests.
