Note fondée sur 513 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,9 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
The front desk staff was rude the morning staff and the night auditor. When I check out a day before my check out they didn't want to refund the balance that was due back to me. I work for Motel 6 and this property was unprofessional.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Latoya,We're sorry to hear you had a less-than-ideal experience. Your feedback is valuable, and we encourage you to reach out to our management team for further assistance with your concerns. Our aim is to address and improve upon any challenges faced by our guests for future visits. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 8 août 2024 sur Expedia
Very dirty, unprofessional employee, and in a crime infested area. Motel6 should remove this property’s motel6 banner, because it will make the chain lose customers. I know now that i will most likely never choose another motel6 unless i see a 9/10 and very cheap price.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Eric,We're disappointed to hear about your experience and regret any inconvenience caused. Your feedback is important, and we'll ensure it's shared with the relevant teams for review. We aim to provide a comfortable stay for all guests and take all comments seriously to make necessary improvements.
par un voyageur de Lumberton
Publié le 6 août 2024 sur Expedia
Just a bad place and sorry customer service.
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Kristy A., We regret to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable in helping us improve our services for future guests. We recommend reaching out to our management team directly to discuss your concerns further.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
This property was dirty the room was dirty coke can in bathroom the man that checked me in was rude was in the phone didn’t say 2 words to me at all sounded like they was having a party outside
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Adriene, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our team is committed to providing exceptional service and we take all feedback seriously to ensure improvements are made for future guests. Please contact our management team directly to discuss your concerns further.
par un voyageur de Bronx
Publié le 28 juill. 2024 sur Expedia
It was just not a clean place
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Maria, We value your feedback and regret to hear about your experience. We encourage guests to voice any concerns during their stay so we can address them promptly. Please reach out to our management team directly to discuss your stay further. Thank you for bringing this to our attention.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
I never checked and communicated I was not coming. Did not refund my money
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Darnnelle,We apologize for any inconvenience. Please reach out to our management team directly for assistance with refund inquiries. Thank you for sharing your feedback with us.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Shawnita,We appreciate you staying with us. Please feel free to reach out to us directly to discuss any areas of improvement from your visit. We hope to welcome you back soon to provide an even better experience for you.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Natasha,We are thrilled to hear you had a wonderful stay with us! Our team hopes to welcome you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Staff was great but this is a horrible motel. Its so dirty and the second I walked into my room it smelt like cigarettes and the bed was dirty. The shower had so many mold and brown stains. I checked out within 5 minutes.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Moniphon,We appreciate your kind words about our staff. We take all feedback seriously and will address these concerns with our team. Should you wish to discuss your experience further, please feel free to contact our management team directly.
par un voyageur
Nasty
Publié le 15 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Damien, We appreciate you choosing to stay with us. Please feel free to reach out to us directly to share any feedback from your recent visit. We value your input and would like to ensure your next stay is even more enjoyable.
