Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par rock de gatineau
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Publié le 16 oct. 2013 sur HotelsLa chambre etais bien mais les environs de l hotel n etais pas trop rassurant....
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Bigg,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Dere,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your 10/10 rating with us, Jazsmine. Our staff at the Red Roof Inn Columbus East - Reynoldsburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Andrew,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus East - Reynoldsburg and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
They Price Gouge like crazy
Publié le 17 août 2024 sur HotelsWell given that every hotel in the area is subpar at best for the money its not bad. Every hotel price gouges on the weekends NHRA is in town for the races and it destroys actual drivers and families and we get stuck with the worst rooms at the highest prices, dingey is a good way to describe this room. Stop overcharging people or more people will start staying at the track and less in dirty old not upgraded rooms with ZERO perks. Do better
Commentaires de Gestion de l’hôtel
20 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Zarabeth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBUS EAST - REYNOLDSBURG. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property, expensive room rates, and the unclean state of the room. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. We value your feedback and will use it to improve our service for future guests.Thank you again for posting your review. I do hope that you will visit any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Go 5 star no damage deposit needed
Publié le 14 août 2024 sur HotelsI will not be staying again unless it's a last resort, because it's not a 5 star hotel, but even if you book on line,they charge a $100.00 damage deposit, which is bd even if you are a VIP ,I have stayed in 5 star hotels that didn't charge a damage deposit, and it's bad because if you have enough for room and trying to get away, this is not the place because if your paying $75 keep in mind you actually need $175 ,which you get right back, but if you use your card you have to wait for your bank,which means you money is tied up,,which can be bad if your passing thru Ohio then got to wait for money to get back on your card sono ,food,gas ect.unless you have extra to hold you til your bank release the funds, dont recommend for people with budgets, just spend money on 5 star ,and towels and wash clothes are not the best neither, SMH
Commentaires de Gestion de l’hôtel
16 août 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Keith, Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbus East - Reynoldsburg. Our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was unsatisfactory. You indicated that you were unsatisfied with your stay as the deposit policy was not to your liking as well as the towels and other listed concerns. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and we wish you all the best.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Nice
Publié le 11 août 2024 sur HotelsFrienly staff. Easy to get to. Clean rooms
Commentaires de Gestion de l’hôtel
13 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hi Sandra,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Columbus East - Reynoldsburg with us. It was so rewarding to see that we earned your 10/10 score with our friendly staff and our clean rooms. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 5 août 2024 sur Expedia
disgusting room and area.
Commentaires de Gestion de l’hôtel
6 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Dea Alexis,Thank you for your review following your stay at Red Roof Inn Columbus East - Reynoldsburg. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You stated that you found the room and area to be disgusting, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
