Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Very very basic and not very clean place
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello jonathan, We appreciate your feedback and regret to hear that your experience did not meet expectations. Our team strives to maintain a high level of cleanliness for all our guests. Your comments will be shared with the appropriate departments for review. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 9 mai 2024 sur Expedia
no
Commentaires de Gestion de l’hôtel
10 mai 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Yulma. The staff and I at the Red Roof Inn Columbus - Grove City appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist
par un voyageur
sol de la chambre sale
Publié le 4 août 2023 sur Hotelsaccueil pas terrible, chambre sale. pas terrible comme hotel, j’ai vu mieux. Heureusement le sejour etait court.
Commentaires de Gestion de l’hôtel
5 août 2023 par Antonio,RediResponse Specialist, Gestion de l’hôtel
Dear larim,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBUS - GROVE CITY . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as uncleanliness and bad reception.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management
par un voyageur
Publié le 18 oct. 2019 sur Hotels
Super de bon sejour
Commentaires de Gestion de l’hôtel
18 oct. 2019 par Feven A., Gestion de l’hôtel
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS - GROVE CITY.
par un voyageur
Publié le 29 août 2024 sur Expedia
Wet good place for the price
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Melvin,We appreciate your feedback on the value for money at our hotel. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.
par un voyageur
Publié le 29 août 2024 sur Expedia
Very quiet and well maintained. Room was great for the price.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Amy,We're thrilled to hear that you enjoyed a peaceful stay with us and found your room to be a good value. Your satisfaction is our priority. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 28 août 2024 sur Expedia
Great staff.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Jesse,We are delighted to hear you appreciated our staff during your stay. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly. We value your input and hope to welcome you back in the future.
par un voyageur
Publié le 28 août 2024
This was my go to hotel when I'm in Grove City. It has gone down dramatically. I should've known by the horrible customer service at the front desk but I chanced it anyway. I was moved from one room (rudely by staff) because the door wouldn't lock properly. I had to beg to be moved.
They put me in a room with a lumpy bed, an odor and a broken A.C.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Nakia, We appreciate you sharing your experience with us. We regret to hear about the challenges you encountered during your recent stay. We always aim to provide a comfortable and pleasant stay for all our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team for further assistance.
par un voyageur de Memphis
Publié le 24 août 2024 sur Expedia
The staff were very helpful
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Arthur,We are pleased to hear that our staff provided helpful service during your stay. Our team strives to ensure all guests have a comfortable experience. Feel free to reach out to management directly for any further feedback or assistance.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Kaitlyn, We appreciate you choosing to stay with us. Please feel free to reach out to us directly with any concerns you may have had during your visit. We value your feedback and would love the opportunity to address any issues.
