Note fondée sur 163 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
Parking lot was in bad shape. Didn't feel safe in the area at all. Rooms were fine, clean and accommodating. Nothing wrong with the hotel itself but the area and parking lot are a mess.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Amy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBUS MS. It's great to hear that you found the room to be clean and accommodating prompting your 6/10 score. However, I sincerely apologize for the situation you mentioned regarding the parking lot. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
par un voyageur de Leakesville
Publié le 24 août 2024 sur Expedia
We didn’t even unpack. We walked in and right back out.
Commentaires de Gestion de l’hôtel
27 août 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Joyce,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus, MS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. I was saddened to read that your stay fell short of your expectations due to the property not being to your liking. Please accept our sincerest apologies for the impact this issue had on your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Hannah, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBUS MS and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your positive rating, Michael. The staff at the RED ROOF INN COLUMBUS MS and I were so glad we earned your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hello Darnell,Your review of the Red Roof Inn Columbus, MS was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Jhalon, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus, MS and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Linda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBUS MS and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 23 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Tavia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Columbus, MS and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 mai 2024 sur Expedia
The receptionist was very nice...
Commentaires de Gestion de l’hôtel
14 mai 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Deangelo, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Columbus, MS. It's great to hear that you were warm welcomed by the hospitality of our staff, who went above and beyond to accommodate you throughout your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,Tianna Red Roof Management RediResponse Specialist
par un voyageur de Lake Charles
Publié le 9 mai 2024
