Note fondée sur 898 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Rien de négatif à dire, très bel hôtel. N’offre pas de déjeuner!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par ETX-KAISER1, Gestion de l’hôtel
Thank you for staying with us. Our apologies that the hotel does not offer a restaurant or a lunch option. We hope that you were given information about all the nearby restaurants. We greatly appreciate your feedback. Have a wonderful day!
par un voyageur
Publié le 11 mars 2023 sur Expedia
Hôtel bien situé et agréable
Commentaires de Gestion de l’hôtel
11 mars 2023 par Etx-kaiser1 , Gestion de l’hôtel
Thank you so very much for staying with us. We greatly appreciate your feedback. Have a wonderful weekend.
par un voyageur
Publié le 1 déc. 2024
Everyone was very nice
Commentaires de Gestion de l’hôtel
1 déc. 2024 par Etx-kaiser1 , Gestion de l’hôtel
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful day.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Etx-kaiser1 , Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback. Have a great weekend.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
We didnt have any issues with cleanliness, but we had multiple issues with the front desk, there was 3 of us staying in the room, and i arrived with one, and the other arrived soon after and I spoke to the front desk about this and they said they would give her a key card after seeing her ID and that it wouldn’t be an issue, the person never put it in the system and didn’t tell anyone when she left so I then had to come back and show my ID to check in my friend, after this the gentleman working the front desk named Baul said he needed to make us all new key cards since we were adding one; we had this done and I took one and so did my friend, the third one staying with us was out at dinner, and Baul said he would hold her key card for her and we left her name and we were told there would be no issues, when my friend returned at night I was asleep and so was my other friend, she went to the front desk and said she needed her key card and that they had her info, the same gentleman that we made sure had the key card told her he didn’t know what she was talking about and wouldn’t give her the card, luckily I heard my phone vibrating and woke up,and let her in the room, we were super angry and this point because this is now the second issue we had with him, the next morning my friend went and spoke with the front desk and said we needed her card, they said they had no idea what we were talking about and made ANOTHER set of key cards for us, unable to type anything else due tospace
Commentaires de Gestion de l’hôtel
1 oct. 2024 par etx-kaiser1, Gestion de l’hôtel
Thank you for staying with us. We're very sorry for all the confusion with the front desk about your guests and the key cards. We will be sure to talk to the staff to make sure that this doesn't happen again. We are truly sorry for any inconvenience that this caused you and your friends. We appreciate your feedback. Have a wonderful day.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Room wasn’t super clean but it was affordable. Couldn’t get towels due to the hotel being sold out and guests hoarding them.
For note: you could see spilt stuff on the walls and tables, it just needed a good wipe down furniture wise.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Etx-kaiser1 , Gestion de l’hôtel
Thank you for staying with us. Our sincerest apologies for the cleanliness issues that you experienced with your hotel room. Our apologies for any lack of towels as well. We greatly appreciate your feedback. Have a wonderful day.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par etx-kaiser1, Gestion de l’hôtel
Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful weekend!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
When cleaning the room during a one-week stay, I would like the provided coffee cups to be refilled. It's a hassle to have to go to the front desk to get more cups.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par etx-kaiser1, Gestion de l’hôtel
Thank you for staying us. Our apologies for any issues getting coffee cups for your room. We appreciate your feedback. Have a nice day.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
I have stayed at this hotel numerous time but not in the last year or two. No longer has a breakfast, just coffee. Noone who works there is a native English speaker. It has changed.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par etx-kaiser1, Gestion de l’hôtel
Thank you for staying with us. Our apologies for any issues with the hotel staff. We have a lot of English speaking staff members. We're sorry if you were unable to get assistance for them. Our apologies for any issues with the hotel no longer offering a breakfast. We appreciate your feedback. Have a nice day.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par etx-kaiser1, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback. Our sincerest apologies for any issues that you experienced with your hotel stay. If there is anything specific that we can work on, please let us know. Have a nice day.
