Note fondée sur 136 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
There was a bed, and no breakfast
Publié le 1 avr. 2024 sur HotelsThis was a disappointing stay. The accommodation and services I reviewed, booked and paid for were not what I got. First, I was unable to reach the owner prior to check in. When we arrived on time for check in, I was told the room was not ready and the owner was not thrilled that we brought our dogs, despite the listing describing this place as pet friendly. This was off putting, but not the worst part. We came back a couple hours later and this is when I found out the Deluxe room with kitchenette was no longer available, and we were put in a small room downstairs. At this point, my kids and dogs have been in a car all day and Im exhausted, so I think maybe the service will make up for it. WRONG, no mention of the champagne service or hors d'oeuvres from the host that night. And when I asked about breakfast, I was ignored. AT A BED AND BREAKFAST. The room was nice enough if I had traveled alone, but I booked my original reservation specifically for the experience/service and larger space. We were in town to visit a family member at Ft. Moore and I'd caution other military affiliated guests from patronizing this business.
par un voyageur
Lovely
Publié le 2 nov. 2023 sur HotelsLovely. Considering the age of the property it was in great condition and very clean. The breakfast was excellent and the furnishings were charming.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Mamie Pound, Owner, Gestion de l’hôtel
Thanks so much for your kind words, Janie. It was our pleasure to have you as our guest.
par un voyageur
Publié le 24 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2023 par Mamie Pound, Owner, Gestion de l’hôtel
Thanks so much for staying with us, Scott. :-)
par un voyageur
Publié le 19 janv. 2023 sur Hotels
Excellent friendly service. Comfortable and pleasant stay.
Commentaires de Gestion de l’hôtel
27 janv. 2023 par Mamie Pound, Owner, Gestion de l’hôtel
Thank you, Michael. It was a pleasure having you with us. :-)
par un voyageur
Horrible Stay. Unprofessional host.
Publié le 12 déc. 2022 sur HotelsI wouldn't stay here again...even if it was free.
I'll just hit the major points,
First...even though at the time of booking it was advertised as a bed and breakfast...and our booking stated breakfast included, we received nothing. Not even coffee!
I texted the owner the night before about the details for breakfast. It took her 10 hours to respond, only to tell us they aren't serving breakfast and she'd be happy to recommend restaurants and coffee shops.
Second...we were only staying one day. Since we weren't being served the advertised breakfast or coffee we decided to just pack up and leave. We went to take a shower and the hot water in the shower didn't work. I messaged the owner at 9:10 am. She messaged me back at 11:52 am. Mind you, check out was at 11:00 am and we had already left the property. So beside no breakfast and no coffee we also had no shower.
We were staying at the cottage across the street. The owner may say texting is not her preferred method of communication, but seriously..its 2022. We're across the street, not in the same building. If she can get a phone call she can get a text. On top of all this, the hot water and the lack of providing breakfast were all known issues to the owners. Just read the other bad reviews about it.
You're now for-warned...and I'm not even telling you about the lack of cleanliness (for which we have pictures) or her insulting text messages (which are still on my phone).
Can't wait for their snarky response
Commentaires de Gestion de l’hôtel
12 déc. 2022 par Mamie Pound, Owner, Gestion de l’hôtel
As I said initially, I am truly sorry that you could not work the shower. It was only after several very grumpy texts from you on a Sunday afternoon that I responded in what was probably a less-than-gracious manner, by saying to you that the shower handle is not rocket science. I always prefer to speak in person over texts. I believe that's how people were meant to communicate. We have completed some beautiful renovations and are serving a great, full breakfast once again. For a while, we didn't because of renovations. I'm sorry you weren't able to enjoy it. And yes, there are some less than favorable reviews because we needed to renovate. But it's all been addressed now and we are happy to offer what we believe is quite a lovely experience. Because of that, there are also great, recent reviews. We wish you and yours a Merry Christmas.
par un voyageur
RPH Inn
Publié le 2 août 2022 sur HotelsThe RPH Inn was a great and comfortable stay. Mamie Pound was amazingly friendly and responsive. Daily breakfast and wine in the evening was provided. Highly recommend. Will stay again.
Commentaires de Gestion de l’hôtel
8 août 2022 par Mamie Pound, Owner, Gestion de l’hôtel
Thank you, Carla, for your lovely review. It was a joy getting to know all of you. Happy travels.
par un voyageur
Publié le 2 juin 2022 sur Expedia
Read the fine print. Must contact the hotel at least 24 hours in advance to make arrangements for check in. Have no idea why this property is available on Expedia for same day bookings. I made a reservation for same day check in and no one was at the property when we arrived. My phone calls went straight to VM. I received a call from the property 2 days later. Fortunately we were able to make reservations at a different nearby hotel otherwise we would have been stranded.
par un voyageur
Publié le 7 mai 2022 sur Expedia
par un voyageur
Publié le 3 mai 2022 sur Expedia
Was a very nice Victorian style unit. I did not get the room that I booked. Needed to ask for toilet paper as only a small amount was on the roll. I did find a cob web on the headboard. Overall was a nice stay however I thought It was a bread n breakfast and it wasn’t
Commentaires de Gestion de l’hôtel
9 mai 2022 par Mamie Pound, Owner, Gestion de l’hôtel
Thanks so much for your review. I hope you find a reason to visit again soon.
par un voyageur
Publié le 20 avr. 2022 sur Expedia
Attractive Victorian house but they did not know we were coming. Two hour delay in check in. We were shown our lovely room and that was all we saw of our “host”. No internet password if we needed something there was no one to contact. No access to the public space, no morning coffee and NO BREAKFAST at a true bed and breakfast. In the morning we just left our room with no contact with anyone Not sure why I spent the extra money to stay here I feel ripped off
Commentaires de Gestion de l’hôtel
3 mai 2022 par Mamie Pound, Owner, Gestion de l’hôtel
According to our listing here on Expedia, you are to call a day ahead and arrange to gain entry. Had you done that, you wouldn't have had to wait. We are sorry you were unaware that we are under renovations, as we explained. We aren't serving breakfast. Your rate did reflect that.
