Note fondée sur 543 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 déc. 2024
Very nice new property, great breakfast and attentive staff
Commentaires de Gestion de l’hôtel
14 déc. 2024 par Ashlee, Gestion de l’hôtel
Thank you so much for your feedback. We appreciate you staying with us!
par un voyageur
Great place—not so great pool
Publié le 23 sept. 2024 sur HotelsRoom was clean and smelled fresh. The staff was friendly. Great location.
The only thing I did not like was the small pool that was only 4.5 feet deep. It also was suppose to be warm, but was cold! If you looking for a place to enjoy the pool this hotel definitely should not be your choice.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sheila, Gestion de l’hôtel
Thank you for your feedback. We hope to see you again soon.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sheila, Gestion de l’hôtel
Thank you for the great review. We hope to see you again soon.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Great stay. Area felt unsafe.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Sheila, Gestion de l’hôtel
Thank you for the nice review.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Assistant General Manager, Gestion de l’hôtel
Thank you so much for your feedback! We appreciate you staying with us.
par un voyageur
Do not recommend
Publié le 17 sept. 2024 sur HotelsWe decided to spend the long weekend in Columbus to visit the COSI museum, Lego Center, Zoo and Aquarium. Since I have a 4 month old we decided it would be easiest if we stayed somewhere with a kitchenette that was close to everything. We opted for the Towneplace suites. The first night we arrived there were people running down the halls. Our neighbors were so noisy at 2 am that they woke the baby. The next day everyone needed to shower. We were going to bathe the baby first. As I was sitting in the tub, I noticed there was something dark on the shower curtain. I was confused because it's not like my child was muddy and splashing muck everywhere. I opened the curtain further and discovered that it was covered in mold. I was absolutely horrified. We immediately contacted the front desk who said that they would be replacing it. An employee brought up a shower curtain, handed it to my friend, and then left. We were expected to change the shower curtain and deal with the moldy one. When they brought a change of towels the next day, there was hair woven in. There had also been hair on the walls of the shower, leading me to believe that the bathroom had never actually been cleaned. I would never recommend this place to anyone.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sheila, Gestion de l’hôtel
Thank you for your feedback. We will look into this situation.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Sheila, Gestion de l’hôtel
Thank you for your review. We hope to see you again.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Sheila, Gestion de l’hôtel
Thank you for the wonderful feedback. We hope to see you again soon.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ashlee, Gestion de l’hôtel
Thank you so much for your feedback! We appreciate you staying with us.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ashlee, Gestion de l’hôtel
Thank you so much for your feedback! We appreciate you staying with us.
