Ratings based on 54 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 5, 2024 on Expedia
Lovely place. Clean Hotel , very nice staff , great view , Hayat are the best.... Breakfast are very good. Dinner was ok .
Comment from Hotel Management
Aug. 8, 2024 by Gabrielle, GM Chalet Alpen Valley - Mont Blanc, Hotel Management
Dear Omar,Many thanks for your wonderful feedback! Nothing pleases us more than to read that you were charmed by the majestic beauty of Mont Blanc and that our team was able to offer you a service worthy of this breathtaking panorama.Your compliments on our dinner and breakfast also mean a great deal to us, as we make it a point of honour to delight our guests' taste buds.Thank you again for your kind review, which encourages us to continue to offer facilities as welcoming as our sublime mountains. We hope to see you again very soon.
by A traveller
Posted Jul. 28, 2024 on Expedia
What can I say? This property has it all- beautiful views with a full display of Mont Blanc, contemporary design, wonderful food, away from touristy areas, suitable for everyone. Chamonix is a 30-min drive. The staff makes you feel at home. They are always ready to help and can predict your needs. I want to send my special thanks to Hayette and Meryl! Loved the place! Go visit!
by A traveller
Posted Apr. 13, 2024 on Expedia
by A traveller
Posted Feb. 17, 2024 on Expedia
I loved the atmosphere the hotel provides to its guests: cosy and welcoming. The view was spectacular, the food delicious and the service of the staff in general was over our expectations. Special thanks for the reception team for a warm welcome, particularly to Heyet. ❤️
Comment from Hotel Management
Feb. 22, 2024 by Gabrielle - Assistant Manager Chalet Alpen Valley, Hotel Management
Hello Selin, What nice feedback from you! Thank you so much for your comment, which makes the whole team very happy, starting with Hayette, who was particularly touched by your kind words. "Cosy and welcoming'" are the key words of the atmosphere we look after at Alpen Valley. Knowing that you felt this way is very gratifying, as we go to great lengths to ensure that our guests enjoy their stay as much as possible. It's also very satisfying to learn that Le Cellier's cuisine has delighted your taste buds! Generous and tasty, made with quality products and always homemade, it honors the Savoyard terroir. Our doors are wide open for your next perfect stay in the heart of the "spectacular" Mont Blanc range.
by A traveller
Posted Feb. 16, 2024 on Expedia
Incredible place to ski. Hotel is so close to the ski rentals and lifts. Highly recommend.
by A traveller
Posted Feb. 15, 2024 on Expedia
by A traveller
A perfect vacation place
Posted Jul. 23, 2023 on HotelsOutstanding hotel room food service view all perfect
by A traveller
Lovely hotel high above the valley
Posted Jul. 19, 2023 on Hotels10 day stay at this delightful hotel. Our room with a view of Mont Blanc was very comfortable and had everything required. Restaurant food was excellent - buffet breakfast with a wide choice and our half board option evening meal comprised a selection of 5 or 6 starters, 7 mains and 5 deserts. Quality of food was very high.
by A traveller
Posted Feb. 25, 2023 on Expedia
The staff were very welcoming!
Very welcoming from the beginning of our stay!
Pauline, who checked us in and helped with inquires over the phone was amazing.
She made our stay very pleasant.
The hotel was very beautiful and very clean.
Everything exceed our expectations, I plan to now make it our annual place to stay for skiing.
Thank you for much!
by A traveller
Stunning venue, disappointing food
Posted Feb. 6, 2023 on HotelsArrival in the hotel exceeded my expectations : it is stunningly decorated, and the staff was very helpful and checked us in, gave us a ski locker and a ski pass which allowed us to go straight onto the pistes.
When coming back from skiing in the lovely ski domain of Combloux we were given a beautiful room with an outstanding view on the Mont Blanc.
My disappointment came at dinner time when we were told that the vegetarian option was a plate of vegetables, which the chef named « délice végétarien ». There is a broad misconception that vegetarians can only eat salads and vegetables which I didn’t expect from a venue promoting its restaurant and its chef. Having no decent option, no vegetarian dish with a minimum of protein, and no idea what to do as a vegetarian option is an insult to people who don’t eat fish or meat.
We managed to get a vegetarian pizza and pasta with truffle. This was my birthday dinner and a choice of pizza, pasta or vegetables was clearly not what I had hoped for, and far from exciting. The pizza was very average, probably topped with the vegetables proposed in the « délice végétarien » and the pasta was soaking in pasta water - I doubt it was fresh truffles. We couldn’t finish either.
Without expecting a 4* restaurant, or a restaurant specialised in vegetarian dishes (as the waitress defended le Cellier), I would expect a little more efforts from your chef. If a course in vegetarian cuisine is available, your chef would probably benefit from it.
