Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Expedia
This is a “bed and NO breakfast” even though I’m sure it was advertised as a B&B. The swimming pool is not on site. You must drive to a separate hotel. (Not advertised as such, and most inconvenient). Furthermore, the automatic door locks malfunctioned leaving us outdoors for some time as the mosquitoes feasted on us. Then the ice machine failed. Luckily the caretaker bought some ice to save the day. On a positive note, the room was nice and clean. The AC worked flawlessly. We decided to just go home after one night of our 2 night stay. We figured we shouldn’t push our luck any further.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Bianca, Gestion de l’hôtel
Hello Monica,Thank you for sharing your feedback about your recent stay with us. We apologize for any confusion or inconvenience caused by our advertising and the issues with the door locks and ice machine. We appreciate your kind words about the cleanliness of your room and the efficient AC.Regarding our pool, we want to clarify that it is indeed located at our sister property, The Meyer Hotel, just a short 2-minute drive away. We understand that this may not have been clear, and we apologize for any disappointment this may have caused. Please know that all guests of Camp Comfort have access to the amenities at The Meyer Hotel, including the pool.Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 21 juin 2024 sur Expedia
I keep bragging about this beautiful place. We are definitely planing on coming back.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Bianca, Gestion de l’hôtel
Hello Azucena, thank you so much! We're thrilled to hear that you're already planning your next visit! We can't wait to welcome you back and share more of our little slice of heaven with you. Thank you for spreading the love and recommending us to others. We're grateful for your support and can't wait to see you again soon!
par un voyageur
Publié le 17 juin 2024 sur Expedia
Good food nearby
Commentaires de Gestion de l’hôtel
20 juin 2024 par Bianca, Gestion de l’hôtel
Thank you for staying with us Christina! Please come back to visit us soon.
par un voyageur
Publié le 15 juin 2024 sur Expedia
We arrived at 915pm and looked for the Spartan room, as noted in the receipt. Walking around the area, we saw only numbers for each room. No names. We asked another guest if they knew. We went to the small airstream, not seeing the words SPARTAN. We looked at our first reservation, and noticed we were in the other mobile home , not a word about Spartan. We went inside and the air conditioning was blowing hot air. We went back to Bambi (Bambi was on the gate but not Spartan) number 10. I told my wife we are staying in this one tonight and requesting a refund.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Bianca, Gestion de l’hôtel
Christina,We want to start by saying how sorry we are for the frustrating experience you had trying to find your accommodation at our property. We understand how important it is to feel welcome and supported when you arrive at a new place, and we fell short of that standard.Please know that we do provide resources to help our guests find their rooms easily. We send a text message before check-in with the room name and number, as well as a detailed map of the property. Additionally, our 24-hour guest services team is always available to assist with any questions or concerns. You could have also reached out to us by phone or text for immediate assistance.Despite these measures, we acknowledge that we should have been more visible and available to assist you in person. For that, we apologize. We're taking steps to improve our check-in process to prevent similar experiences in the future. As a gesture of goodwill, we've provided a full refund as compensation for your troubles.Thank you for bringing this to our attention, and we hope you'll give us another chance to show you the level of service and hospitality you deserve.
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Guest Services, Gestion de l’hôtel
Sorry to hear that your stay didn't meet your expectations, Wes. Can you please contact us directly so we can understand what went wrong and make it right? We value your feedback and want to ensure a better experience for future guests.
par un voyageur
Publié le 14 juin 2024 sur Expedia
Love camp comfort
Commentaires de Gestion de l’hôtel
20 juin 2024 par Bianca, Gestion de l’hôtel
Thank you for staying with us Lisa! Please come back to visit us soon.
par un voyageur
Publié le 11 juin 2024 sur Expedia
Camp Comfort is the perfect blend of rustic and elegance! Every need was anticipated from lighting to leisure reading novels to comfortable bedding to toiletries to linens to spaciousness. We highly recommend this site to anyone wanting a frontier, small-town atmosphere.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Bianca, Gestion de l’hôtel
Thank you so much for sharing your experience at Camp Comfort Barbara! We are so glad you enjoyed your time with us. Please come back to visit us soon.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Guest Services, Gestion de l’hôtel
Thank you so much for taking the time to leave a 5-star review, Leah! We're thrilled that you had a great stay with us and appreciate your feedback. We're always striving to provide the best experience possible, and your review lets us know we're on the right track. We look forward to welcoming you back soon.
par un voyageur
A+
Publié le 2 juin 2024 sur HotelsThumbs up!
Commentaires de Gestion de l’hôtel
3 juin 2024 par Guest Services, Gestion de l’hôtel
Thank you, Michael, for choosing us for your stay here at Camp Comfort. We’re glad to hear that you were satisfied with your experience and gave a thumbs up. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 mai 2024 par Guest Services, Gestion de l’hôtel
Thank you, Heidi, so much for your review. We are delighted to hear that you had a positive experience with us at Camp Comfort. We look forward to your next stay with us.
