Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2020 sur Hotels
Excellent service
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Red Roof Inn & Suites Commerce - Athens, Gestion de l’hôtel
Thank you for sharing your rating with us! We hope to welcome you back again soon.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
This was a nice big room. And since we have extra medical luggage that was helpful. Reception who checked us is was very friendly and witty.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par gm, Gestion de l’hôtel
Thank you for sharing your experience with us! We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon
par un voyageur
Room was very good.
Publié le 16 sept. 2024 sur HotelsBummed breakfast was over at 9 am. Missed it altogether.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
I didn’t like the Bed uncomfortable and the humidifier made to much noise than they dirty facecloth in the room when we got there it was reported . Then the dirty face in the room we got?????
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Dorothy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Commerce - Athens. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the uncomfortable bed, the noisy humidifier and other issues mentioned. Please accept our sincerest apologies for the impact these issues had on your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 30 août 2024 sur Expedia
It was good and clean
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Matthew,We're happy to know that you had a great stay our RED ROOF INN & SUITES COMMERCE - ATHENS due to the room and its cleanliness. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide an even better stay here at Red Roof.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Lars,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn & Suites Commerce - Athens is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 10/10. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Great stay.
Publié le 23 août 2024 sur HotelsGreat stay. Room had been upgraded since our stay last year. Check in was great Harley was awesome !
Commentaires de Gestion de l’hôtel
26 août 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Raymond,Thank you for taking the time to complete our guest survey at the RED ROOF INN & SUITES COMMERCE - ATHENS. I'm so glad to see you were pleased with the upgraded room and you had a great stay. I will make sure to share your comments regarding the great service you received from Harley with the rest of our team. At Red Roof, positive guest feedback like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
par un voyageur
probably won’t return
Publié le 19 août 2024 sur Hotelsstayed here several times before beds are always comfortable and like the idea of having a pet with us and they have a nice dog area. But this time the room was pretty dirty. The floor was filthy walking around barefoot our feet got extremely dirty bathroom was not clean seems to need a lot of cosmetic corrections. Not sure if we will go back there again after several days this one really was not satisfactory.
Commentaires de Gestion de l’hôtel
21 août 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Ruthann,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Commerce - Athens. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our comfortable beds and pet friendly policy. We're sorry to hear that you found the cleanliness of the room to be lacking and that it impacted your experience. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We at Red Roof do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
Change my check in
Commentaires de Gestion de l’hôtel
20 août 2024 par Samantha Rediresponse Specialist, Gestion de l’hôtel
Dear Tyrus,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES COMMERCE - ATHENS. The situation you described regarding the change of your check in was truly regrettable to hear. Please accept our sincerest apologies for the inconvenience it may have caused. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services. Thanks again and we ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely,Samantha Red Roof ManagementRediresponse Specialist
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your perfect rating with us, Ann. Our staff at the Red Roof Inn & Suites Commerce - Athens was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
