Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 nov. 2024
Front desk employees were so friendly and helpful. Hotel is very clean. I would stay here again.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Manager, Gestion de l’hôtel
Hello james b,We are delighted to hear that you had a positive experience with our front desk team and found the hotel to be clean. Your satisfaction is important to us and we appreciate your feedback. If you ever decide to stay with us again, we look forward to welcoming you back.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jamie,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Was not the cleanest. The carpet had huge burn marks from an iron. There was food left on the floor. Not worth the price.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Phylicia,We apologize for your experience and any inconvenience caused. Our team strives to maintain high cleanliness standards. Your valuable feedback will be shared with the relevant departments for necessary improvements. Thank you for bringing this to our attention.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Clerk was very accommodating and the rooms were very nice and clean!! Bathtubs were very slick and attention needs to be addressed to this before someone falls and gets hurt!!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Linda,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our clerk accommodating and enjoyed your clean room. Your safety is important to us, and we appreciate you bringing this matter to our attention. We will ensure that proper measures are taken to address the slipperiness of the bathtubs. Your well-being is a top priority for us.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Judy,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jordan,We appreciate you choosing our hotel and regret to hear that your experience was not as expected. We encourage you to contact us directly with any specific feedback you may have so we can address any issues for future improvement.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Very polite staff
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ariadna,We are charmed to hear that you found our staff to be polite during your stay. Our team takes great pride in providing excellent service to all our guests. Thank you for sharing your feedback with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
They need to replace the shower heads. Most of the rooms I have stayed in have poor working shower heads. Also, some of the furniture in the rooms need to be replaced. The couch in the room I was in had a burn hole in it.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,We appreciate your feedback regarding the shower heads and furniture in the rooms. We will inform the management about your concerns for their review and consideration. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shannon, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us with any feedback so we can improve our services.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Frienndly staff', nice rooms, comfotable bed. A good breakfast with a little more than may chain hotels. Not as nice as some of this brand we have stayed in before.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Patricia,Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our friendly staff, comfortable rooms, and delicious breakfast offerings. We appreciate your comments and will use them to continue improving our services for all future guests.
