Note fondée sur 692 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 déc. 2024
Front desk and staff very friendly. Room very clean and spacious. Would recommend anyone to stay here.
Commentaires de Gestion de l’hôtel
23 déc. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your kind feedback! We’re pleased to hear that our staff provided excellent service and that you found your room comfortable and well-maintained. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Easy check in , great price
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your positive review of Quality Inn in Conway! We're thrilled to hear that you found the check-in process easy and that you appreciated our competitive pricing. Your 5-star rating is greatly valued, and we look forward to welcoming you back for another great experience!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
It was a nice staycation
I enjoyed myself will be staying again
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that you had a relaxing staycation at Quality Inn in Conway, and we certainly know how important "me time" is! Your 5/5 rating is greatly appreciated, and we can’t wait to welcome you back for another enjoyable visit!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Overall good stay. My room location was prone to noise outside of the room.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you had a generally good stay. We apologize for the noise issues you experienced due to your room's location. Your comfort is important to us, and we appreciate your input as we work to enhance the guest experience. We hope to welcome you back for an even better stay!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Front desk receptionist, Crystal, was excellent.
Almost lost ring due to missing sink stopper.
Toilet paper holder coming out of wall.
AC thermostat unit was not functioning properly
Breakfast was HORRIBLE. Having celiac disease the only thing I could eat was a refrigerated hard boiled egg.
Cleaning agent used created medicinal smell everywhere
Bed too high and asked for a step stool because of injured back but was told they had none. I had to go to Walmart to buy one so I could sleep in bed.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for providing such detailed feedback about your stay. We’re glad to hear that Crystal at the front desk provided excellent service. However, we sincerely apologize for the issues you encountered. We understand how important it is to accommodate your dietary needs and physical comfort, and we regret that we could not provide a step stool when you requested one. Your comments are invaluable, and we will address these concerns with our team to improve our services. We appreciate your understanding and hope to better meet your needs in the future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur
Publié le 22 août 2024 sur Expedia
par un voyageur
Publié le 19 août 2024 sur Expedia
We arrived late on a Friday evening and confirmed our reservation the day before letting them know we would be late. When we arrived, we discovered they had given our room to someone else. We had to look for another room at 1:00 in the morning.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel General Manager, Gestion de l’hôtel
I’m very sorry to hear about the inconvenience you experienced upon your arrival. It’s unacceptable that your reserved room was given away, and I understand how frustrating it must have been to search for alternative accommodations late at night.We take reservations very seriously and will review our procedures to prevent this from happening in the future. Your experience does not reflect our usual standards, and we deeply regret the inconvenience caused.Thank you for bringing this to our attention.
