Note fondée sur 146 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2024 sur Hotels
par un voyageur de Covington
Publié le 18 août 2024 sur Expedia
Staff is very helpful and accommodating
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 5-star review! We're thrilled that you had an enjoyable experience and that our team was helpful during your stay! Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
We are disappointed that your experience with us fell short of expectations. Please know your feedback is invaluable to us, and we will use it to enhance our services and accommodations. If you wish to discuss your experience, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 16 août 2024 sur Expedia
Very nice rooms
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 5-star review! We're thrilled that you had an enjoyable experience and enjoyed our rooms! Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Needs improvement, but could be good for the price
Publié le 13 août 2024 sur HotelsThe elevator button does not allow you to go tothe floor. To get to the first floor, someone on the first floor has to push the button when they are on that floor. This really sucks when you are staying in any floor above 1. Building right side door scanner does not work. So you have to either park or walk to the other side of the building. None of the gym equipment work. Was pretty disappointed as it caused me to miss out on my daily run.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the condition of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 5-star review! We're thrilled that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 10 août 2024 sur Hotels
Check in for a 3 night stay and went to the room. There was rust all over the lamp, refrigerator and chair. Went to the front desk and was told because it was a third party reservation I had to go through the company that I booked with. I did that and they spoke to the manager who said they would charge me for the night and refund 2 nights. Still waiting on the refund Woodspring Suites did not honor their word. Very disappointed customer.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are disappointed to hear that you encountered issues with the condition of your room. We regret that your experience fell short of expectations. Please know your feedback is invaluable to us, and we will use it to improve our services and accommodations. If you would like to discuss your experience further, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
We are disappointed that your experience with us fell short of expectations. Please know your feedback is invaluable to us, and we will use it to enhance our services and accommodations. If you wish to discuss your experience, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
par un voyageur
Publié le 4 août 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
Thank you for leaving a 4-star review! We're delighted to hear that you had an enjoyable experience and appreciate your review. Please know we value your business and look forward to welcoming you back in the future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Ann, Gestion de l’hôtel
We are disappointed that your experience with us fell short of expectations. Please know your feedback is invaluable to us, and we will use it to enhance our services and accommodations. If you wish to discuss your experience, please contact us directly. We value your business and look forward to the opportunity to make your stay exceptional.
