Note fondée sur 556 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Je déconseille absolument.
Publié le 12 août 2024 sur HotelsJe déconseille fortement cet hôtel. Pour la somme demandée il n'y avait pas d'amabilité dans l'accueil on sentait bien que la clientèle était hésitante une personne et même partie du restaurant sans avoir été servi la chambre n'a pas été faite le lendemain. État de léger délabrement de la structure. Si vous pensez prendre plusieurs jours la chambre n'est pas faite la femme de chambre dépose juste les serviettes. Si vous souhaitez partir tôt et que vous avez besoin de quelqu'un à l'accueil il faut demander à la femme de chambre d'aller réveiller le gérant.
Commentaires de Gestion de l’hôtel
13 août 2024 par Corporate Manger Curtis Ewers, Gestion de l’hôtel
Dear Sandrine,Thank you for taking the time to tell us about your experience at Soda Butte Lodge in Cooke City. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Soda Butte Lodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 11 août 2023 sur Hotels
Payez sur place etait plus cher que si nous avions payez lors de la réservation, menu très restreint au restaurant, pas de déjeuner au restaurant, il y a 3 ans lors de notre première visite, le tout était beaucoup mieux
Commentaires de Gestion de l’hôtel
12 août 2023 par Curtis Ewers, Gestion de l’hôtel
Thank you for your feedback Daniel, we are working on Soda Butte Lodge for some updates to the hotel soon, and hope to have them done by 2024. Thank you again for staying with us here.
par un voyageur
Publié le 23 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Curtis Ewers, Gestion de l’hôtel
Thank you for your feedback Yvan, we are working on Soda Butte Lodge for some updates to the hotel soon, and hope to have them done by 2024. Thank you again for staying with us here.
par un voyageur
Hôtel typique et entretenu
Publié le 30 juin 2023 sur HotelsHôtel d'époque mais entretenu personnel serviable.
A proximité de l'entrée nord est du parc
Attention, pas d'ascenseur pour monter les valises
Commentaires de Gestion de l’hôtel
30 juin 2023 par Curtis Ewers, Gestion de l’hôtel
Thank you for your feedback it always matters to us here at Days Inn by wyndham, and we do hope you have safe travels.
par un voyageur
Publié le 28 juin 2023 sur Hotels
Simple et ptopre, sans plus de fioritures.
Commentaires de Gestion de l’hôtel
30 juin 2023 par Curtis Ewers, Gestion de l’hôtel
Thank you for your feedback phillip, it always matters and just for information we are under a remodel and we're just waiting for our materials to come in so we can finish our remodel, this has been put on back order and it's a very big inconvenience for our customers and we do apologize.
par un voyageur
Publié le 26 juill. 2022 sur Hotels
par un voyageur
Publié le 2 oct. 2024 sur Expedia
We liked the area and the hotel was nice and clean but the walls were very thin. Our bed made a lot of crinkle noises when we moved which would wake the other person up. The person who greeted us was very helpful during our check in.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Corporate Manger Curtis Ewers, Gestion de l’hôtel
Dear Muriel,Thank you for taking the time to tell us about your experience at Soda Butte Lodge in Cooke City. It is always a pleasure to receive positive feedback.I will share your comments with our team. Here at Soda Butte Lodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The facility was clean and fairly quiet.The restaurant was closed, but there was a complimentary breakfast. It had a very limited offering.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Corporate Manger Curtis Ewers, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to tell us about your experience at Soda Butte Lodge in Cooke City. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Soda Butte Lodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Mouse in room. Need I say more!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Corporate Manger Curtis Ewers, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to tell us about your experience at Soda Butte Lodge in Cooke City. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Soda Butte Lodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Old run down hotel, garbage bins over flowing absolutely terrible WiFi - will not stay again.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Corporate Manger Curtis Ewers, Gestion de l’hôtel
Dear Terrie,Thank you for taking the time to tell us about your experience at Soda Butte Lodge in Cooke City. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear this. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Soda Butte Lodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
