Note fondée sur 65 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I chose the property because it was extended stay of America hotel. But the quality was lower than I was expecting from extended stay of America hotels I was used to. The furniture was old and worn, the Bathroom sink was old and not easy to use. Top bedspread was old and worn with cigarette burn holes.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Monarch, Gestion de l’hôtel
Thank you for sharing your feedback about your recent stay with us. I sincerely apologize for not meeting your expectations and for the issues you encountered with the furniture and bathroom amenities. We strive to provide a comfortable and enjoyable experience for all our guests, and I regret that we fell short in this instance.Your comments are invaluable, and I will be sure to share them with our management team for immediate review. We are committed to making improvements and ensuring a better experience for future guests.We hope you will consider staying with us again, so we can provide you with the quality you expect and deserve. Thank you again for your feedback.
par un voyageur de Somerville
Publié le 5 oct. 2024 sur Expedia
I liked the location of the property. It is close to a huge number of restaurants as well as grocery stores, gas stations and a Wal-Mart.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Monarch , Gestion de l’hôtel
Thank you for your feedback. We are blessed to be in such a good location. Please come see again soon!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Monarch, Gestion de l’hôtel
Thank you, Hope to see you again very soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
I enjoyed my stay here, you cannot beat the price for the quality! The staff was extremely friendly and the room was clean! The only thing I didn't like was my shower's soap holder was broken off, which I could see potentially being harmful in case of a fall while showering. Other than that, everything was perfectly fine And that should just be a problem in one room! I would definitely stay again!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Monarch, Gestion de l’hôtel
Thank you so much for your kind review and for choosing Extended Stay Suites Cookeville, TN! We're delighted to hear that you enjoyed your stay and appreciated our friendly staff, clean rooms, and great value. We truly apologize for the inconvenience caused by the broken soap holder in your shower. Your safety and comfort are our top priorities, and we'll make sure our maintenance team addresses that issue immediately.We appreciate your understanding and are glad it didn’t affect your overall experience. We look forward to welcoming you back in the future!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Monarch , Gestion de l’hôtel
Thank you, Hope to see you again very soon!
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par GM , Gestion de l’hôtel
Thank you! see you soon.
par un voyageur de Smithville
Publié le 2 sept. 2024 sur Expedia
Need minor updates
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Estaba muy limpio el lugar y espacio esta muy bien y es tranquilo
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Monarch D, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 12 août 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Thank you!!
