Note fondée sur 544 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par PIERRE de ROYAN - FRANCE
SATISFAIT
Publié le 26 oct. 2014 sur HotelsHôtel agréable pour une étape, la ville n'offre pas d'intérêt particulier.
par un voyageur
Publié le 13 oct. 2024
Nice visit
Commentaires de Gestion de l’hôtel
14 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Daniel,We were delighted to welcome you to Fairfield Inn & Suites by Marriott Cookeville during your recent stay. It's great to hear you had an enjoyable experience and we appreciate you taking the time to share your positive rating. Thank you for your review, and we hope to have the pleasure of your company on another occasion.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Need to speak to service I'm being charged for a room which I was never stayed in cuz they couldn't find the reservation
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Marco,We’re sorry to hear about the issue with your reservation and the unexpected charge. We recommend reaching out to us at the property to resolve this matter promptly. Additionally, with the reservation having been made through a third-party site, we suggest contacting them as well for further assistance. Thank you for reaching out.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Staff was rude and the room was dirty and musty smelling. Would not recommend this place to anyone.front desk clerks was sitting in the counter w8th her feet up on the counter not very professional
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Michelle,Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear about the condition of your room and the service you received, as we strive to maintain high standards. Your feedback is important and will be reviewed with our entire staff so immediate improvements can be made. We hope to have the opportunity to provide a better experience in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Hotel was very nice and clean and staff was very friendly and helpful. We were disappointed that the heater for the pool was apparently not working so the pool was too cold to enjoy. This was one of the main things we had looked forward to when booking. Overall, tho, we still had a good experience.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Lynn, Thank you for choosing Fairfield Inn & Suites by Marriott Cookeville and leaving a review. We're so glad that our high standards of cleanliness and friendly service were the highlights of your stay. Please accept our apologies for any disappointment about the pool temperature. Our team is working to address your concerns. We hope to welcome you back for an even better stay in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Expedia
par un voyageur
Publié le 15 août 2024 sur Expedia
It was very clean and had a lot of amenities and was nice
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Brandi,Thank you for being our guest at Fairfield Inn & Suites by Marriott Cookeville. We appreciate you taking a moment to compliment our immaculate environment! Please join us again for another great stay.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
