The outside of the property is very nice, with an outstanding view of Otsego Lake. The interior of the room was clean, but the decor was dated. The staff was initially heplful. Our first night, my wife was awakened about 12:30 am by loud voices coming from one of the neighboring rooms. The next morning, the ones we suspected left. However, on the second night,at about 1 am it started all over again, this time from a room on the upper floor. This time, it also woke me. After about 20 minutes, I had had enough and walked upstairs and knocked on the door. They didn't answer, but the loud voices stopped. Once I returned to our room, they started again, so I called the on site, after hours person and apparently woke them, They knew who the problem people were and went to get them to be quiet. They didn't come by to see us. The next morning we decided to cut our visit short by one day. When we went to the office to check out early, they didn't ask why and told us they couldn't refund our last night. Probably won't recommend to other people.