Note fondée sur 872 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Kennewick
Publié le 25 août 2024
Lots of broken things around the hotel. Very limited handicapped rooms. Cleaning staff we're very unresponsive of our request.
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jeffrey,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 29 juin 2024 sur Expedia
The internet basically doesn’t work
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Leigh,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
par un voyageur
Publié le 29 juin 2024 sur Expedia
par un voyageur de Portland
Publié le 28 juin 2024 sur Expedia
Room wasn’t ready when checking in on my reservation when arriving at 630pm. Had to delay my stay. Room had broken fixtures. Old dingy hard towels, poor water pressure and no plug in by bed for my cpap and phone charger. Will never use a motel 6 again! Was worse experience I had in a hotel!
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jacob, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
par un voyageur
Publié le 27 juin 2024 sur Expedia
They over charged me and refused to refund the difference . I won’t be staying here again. Rooms so dirty and over used. Need to upgrade the beds
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rosemary,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
par un voyageur
Publié le 26 juin 2024 sur Expedia
Wood floor planks were water damaged, shrunk, and chipped up. And dirty, my feet were black after walking on them.
Night attendant was obviously making an effort to be friendly and sociable and he did great.
Good value for the money.
I would stay here again.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kelly,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 26 juin 2024 sur Hotels
par un voyageur
Publié le 26 juin 2024 sur Hotels
par un voyageur de Huntsville
Publié le 24 juin 2024 sur Expedia
Very budget minded old property. The rooms smell of old cigarette smoke and the room with the dinette that I reserved had no dishes even though it mentioned they had been sanitized. The room cost 100 and might have been worth half that at best…
Commentaires de Gestion de l’hôtel
26 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi James,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
par un voyageur
Publié le 24 juin 2024 sur Expedia
Very dirty. The floors look like they had not been swept or cleaned in months. Behind the fridge the dust was caked a couple inches thick. Ugh.
Commentaires de Gestion de l’hôtel
25 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Brenda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
