Ratings based on 380 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Mark, Copacabana Shores, Hotel Management
Much appreciated Rolan, thank you. Mark, Copacabana Shores
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Mark, Copacabana Shores, Hotel Management
Thanks Graham, it was a pleasure to have Cheryl and yourself stay with us. Cheers, Mark Copacabana Shores
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Copacabana Shores, Hotel Management
Sorry we didn't live up to your expectations.
by A traveller
Posted Feb. 3, 2024 on Wotif
Comment from Hotel Management
Mar. 21, 2024 by Copacabana Shores, Hotel Management
Thank you Francis for your lovely score. Much appreciated.MarkCopacabana Shores
by A traveller
Posted Jan. 19, 2024 on Wotif
by A traveller
Posted Jan. 18, 2024 on Expedia
by A traveller
Posted Jan. 16, 2024 on Hotels
by A traveller
Posted Jan. 12, 2024 on Expedia
Shama is delightful and clearly aims to please. She is friendly and helpful and clearly tries very hard to please her guests and make their stay pleasant.
HOWEVER … the property itself needs a fair bit of work to feel more holiday let and less flop house, in my opinion.
The rooms are quite compact and very dated.The flooring needs replacing. The bed was unbearably uncomfortable (the mattress desperately needs to be replaced) and the pillows smelled so bad we couldn’t use them. We left a day early. Some of the electrical outlets didn’t work (although there were at least several to choose from)
The location is decent at one road back from the main beachside strip. It’s a shame, ‘though, that the pool side of the property faces onto the street that is ostensibly the back alleyway of the commercial buildings on the strip - the view is the back of the buildings, garbage cans, air conditioning units and driveways. A few palm trees along the property line would help enormously. The security door into the garage from the road didn’t work, so it was always being left open and didn’t feel safe.
Bathroom needs updating. Wish it wasn’t through the kitchen.
The kitchen has all the basics but should be regularly checked as the pots & pans had been completely destroyed & needed replacing. The tile grouting makes it hard to wipe down the backsplash next to the stovetop. And the vent light didn’t work.
by A traveller
Posted Nov. 8, 2023 on Expedia
Beautiful beach nearby
by A traveller
Posted Oct. 29, 2023 on Expedia
Great helpful and very friendly lady at reception. Beautiful area the beach is a street away, great cafes bakery’s and restaurants all in walking distance. Rooms are very clean and comfortable. Thank you Copacabana shores
