Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Buen Servicio!!
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Owner/Manager, Gestion de l’hôtel
Muchas gracias .., thanks for staying with us at the Iguana!
par un voyageur
Publié le 25 juin 2024 sur Expedia
An exceptionally nice guesthouse, with low prices, good security, and very helpful staff!
Commentaires de Gestion de l’hôtel
26 juin 2024 par The Iguana Team , Gestion de l’hôtel
Sounds like you really enjoyed your stay .. thanks so much!
par un voyageur
Publié le 7 mai 2024 sur Expedia
Muy buen servicio, clima agradable
Commentaires de Gestion de l’hôtel
26 juin 2024 par The Iguana Team, Gestion de l’hôtel
Muchas gracias … thanks so much!
par un voyageur
Publié le 1 nov. 2023 sur Expedia
We were a group of 9, and the dorm rooms worked out great. I liked the way the showers and toilets were situated. Each one private. With a nice area where you could do laundry and wash your hands. The restaurant and sitting room next door were nice.The view from the eating area was beautiful view of the mountains overlooking the canyon.
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Overbooking. Initially trying to just drive us away. The entire town was full and this was the last one we found. The front desk was claiming not able to speak English thus refused to communicate. Pushed them to find one available for us which was claimed newer with air conditioning at a higher rate. When we arrived the one, Beracah, they reserved, the staffs there responded not there but pulled us to another one, Stella Hostel, which was crappy, unclean, narrow, crowded and old (although the staff was nice). And it was another 45 minutes taken including the traffic. The condition was too terrible so we had to find another nearest available hotel half hour drive away out of town. Considering fully booked they should have closed booking on this platform yet wasting people’s efforts and time to come and to move around. Totally not qualified to be listed as an hazard to the platform.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Owner / Manager Iguana Azul , Gestion de l’hôtel
Good morning …It is correct that there was an overbooking for your reservation. We did in fact send you a message via Expedia prior to your arrival, informing you that there was an overbooking + we did not have a room for you. Either you disregarded or did not read our note to you which caused the issue when you arrived to our hostel. Our staff tried their best to help you by reserving accomodations at another nearby hostel. We did our best to set you up with accomodations even though the entire town was totally booked for a national holiday. We are sorry for any problems you encountered at the hostel we recommended but it was totally out of our control. As owner of Iguana Azul I am confident that our girls at reception handled your reservation professionally + responsibly. SincerelyHowardIguana Azul
par un voyageur
Publié le 8 août 2023 sur Expedia
Property is clean, the staff are polite and attentive, the owner is helpful and friendly.
Commentaires de Gestion de l’hôtel
8 août 2023 par Iguana Manager, Gestion de l’hôtel
Thanks so much .. so glad you enjoyed your stay with us!Happy travels!
par un voyageur
Tiny loft studio is an adventure
Publié le 22 janv. 2023 sur HotelsThe Studio was very clean and cute. It was fun to stay in the loft and very nice to have our own kitchen and living area.
The mattress was very comfortable, even though it was an adventure to reach it. 😊
The couch could have been a little bigger and more comfortable.
It would have been nice to have slightly more privacy when it came to the toilet. It is very strange to have the toilet so close to the kitchen.
Commentaires de Gestion de l’hôtel
22 janv. 2023 par Howard Owner/Manager, Gestion de l’hôtel
So glad you enjoyed Studio22!
par un voyageur
Publié le 20 oct. 2022 sur Expedia
Bright, quiet rooms. Nice view from terrace. Great coffee to start the morning with exceptional service. Nicely planted garden with tables. Easy walk into town.
par un voyageur
Publié le 19 août 2022 sur Expedia
Hellow
par un voyageur
Publié le 7 mai 2022 sur Expedia
Nice, simple hostel, within walking distance to city centre. Great fresh food, fresh tea, delicious coffee.
The owner lady very charming and helpful.
Commentaires de Gestion de l’hôtel
11 mai 2022 par Owner/Manager, Gestion de l’hôtel
Thanks so much ... so glad you enjoyed our hostel + garden cafe!
