Ratings based on 914 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Fort Worth
Posted Aug. 24, 2024 on Expedia
The room has zero accommodation. Not even a hair dryer, but you can rent one with an extra cost. Very disappointed with the quality of the property.
Comment from Hotel Management
Aug. 26, 2024 by Fiona, guest relations, Hotel Management
Dear Cong, Our hostel concept is a bit more progressive than other traditional full-service hotels, which gives us the ability to offer amazing prices for accommodation in the middle of Copenhagen.
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Fiona, guest relations, Hotel Management
Dear Pavel, We are always trying to improve our guests experience at our hostel, so please feel free to write us some feedback at any time.
by A traveller
Posted Aug. 21, 2024 on Expedia
This is a busy place to stay, there are a lot of tour groups, especially young school groups. This makes it a little noisy at times and can cause delays with the elevators. That being said, it's still a great place to stay and I would definitely stay again on a future visit to Copenhagen. Best thing about this location – walking distance to Islands Brygge Harbour Bath! Which is more important than you think once you've gone for your first swim.
Comment from Hotel Management
Aug. 22, 2024 by Fiona, guest relations, Hotel Management
Dear Kevin, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed our location near Islands Brygge. We look forward to welcoming you back in the future!
by A traveller
Posted Aug. 12, 2024 on Expedia
nice and clean property excellent service and friendly staff not far from the bus station one of the best experience there peoples are very polite and nice i really wish to go back my next holidays again
Comment from Hotel Management
Aug. 14, 2024 by Fiona, guest relations, Hotel Management
Dear Faisal, We're really thankful for your great review! It makes us so happy to hear you had a good time staying with us. We can't wait to have you back again someday.
by A traveller
Posted Aug. 10, 2024 on Expedia
This is a great location and well appointed for the price point.
Comment from Hotel Management
Aug. 14, 2024 by Fiona, guest relations, Hotel Management
Dear Meredith, We are so happy to hear that you liked the location and the price of our hostel. We hope to see you again in the future.
by A traveller
Posted Aug. 9, 2024 on Expedia
Key card didn’t work so had to get a replacement. No ladder to top bunk so difficult to get up
Comment from Hotel Management
Aug. 14, 2024 by Fiona, guest relations, Hotel Management
Dear Anne, Thank you for your review of our hostel. Ladders are placed either in the entrance or on the wall or of course by the beds in all rooms.
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 7, 2024 by Fiona, guest relations, Hotel Management
Dear Anna, Thank you for your review.We hope to see you again in the future.
by A traveller
Posted Aug. 4, 2024 on Expedia
Perfect if you’re going to be out exploring all day. It does a great job of being somewhere to sleep and wash but as a hostel it’s obviously a bit limited on comfort and facilities. Easily walked only 10 mins from Radhutsplassen metro stop and close to tivoli gardens
Comment from Hotel Management
Aug. 5, 2024 by Fiona, guest relations, Hotel Management
Dear Stewart, Thank you for your review.We are happy that you had a nice stay at our hostel and liked the location.We hope to see you again.
by A traveller
Posted Aug. 4, 2024 on Expedia
The area was extremely central. Very loud, people slamming their doors constantly and running in the hallways, didn’t feel like a family hostel.
Comment from Hotel Management
Aug. 5, 2024 by Fiona, guest relations, Hotel Management
Dear Meaghan, Thank you for your feedback. We're glad you liked the central location. Sorry for the noise and disturbance you experienced. We'll work on making our hostel more family-friendly and quiet.
by A traveller
Ehhh…not sure
Posted Aug. 3, 2024 on HotelsWe had a family room for our family of 5. The room itself was fine. They have you take a bag of sheets and a towel up with you. I like that they are trying to be eco- friendly. But the bathroom is tiny. The shower is ultra tiny. And water gets everywhere because they don’t give you a bath mat to catch the water. Also it’s loud. I know it’s a hostel, but even so. Very close to the train station though.
Comment from Hotel Management
Aug. 5, 2024 by Fiona, guest relations, Hotel Management
Dear Guest, Thank you for your feedback. We're glad the family room and eco-friendly approach worked for you. We apologize for the small bathroom and lack of a bath mat, as well as the noise. We're happy you found the location convenient, especially being close to the train station.
