Ratings based on 931 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 23, 2024 on Expedia
Great property in a great location
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 19, 2024 on Expedia
4 out of 5
by A traveller

Posted Sep. 14, 2024 on Expedia
Wasn't too happy that the room didn't have air conditioning when it was that hot, and it was two single beds, not a double room as requested.
5 out of 5
by A traveller

Fantastic Stay

Posted Sep. 13, 2024 on Hotels
Fantastic room - very clean and just right for one person. The breakfast was AMAZING and they offered happy hour every evening. I didn't partake as I am pregnant but it looked lovey. Rooftop bar was beautiful - definitely check that out. Didn't have conditioner in the shower but it did have shampoo and body wash.
5 out of 5
by A traveller

Posted Sep. 5, 2024 on Expedia
Small rooms. No AC. Staff was very accommodating.
4 out of 5
by A traveller

Reliable hotel in central Copenhagen

Posted Sep. 4, 2024 on Hotels
Hotel is very convenient for the Tivoli Gardens and the station. The staff are welcoming and there's a happy hour and a nightcap hour! Breakfast is excellent. The bedrooms and bathrooms are quite small. While you can open the window, there is no way of securing it in the open position, so the wind either shuts it or blows it all the way open.
5 out of 5
by A traveller

Posted Aug. 25, 2024 on Expedia
great location, great staff kind of noisy
1 out of 5
by A traveller

Not recommending!

Posted Aug. 22, 2024 on Hotels
Not recommending! Unpleasant stay & impolite service
3 out of 5
by A traveller

Posted Jul. 30, 2024 on Expedia
The hotel wasn't entirely as expected for the price & the design hotel aspect. The rooms are so hot with no air conditioning, a fan was provided & reception told us to open the window which is extremely noisy & smokey from other guests. Breakfast was chaotic each morning. No places set at the table, lack of glasses, empty drinks, tables not cleared, no spoons... There's zero organisation & I'm surprised the hotel advertise the best breakfast in Copenhagen. The location was good however I would stay elsewhere if we return.
5 out of 5
by A traveller

Posted Jul. 24, 2024 on Expedia
The location of the hotel is excellent. Check-in was earlier. Breakfast is good with a lot of choice. The staff are very friendly and always ready to help. The roof terrace with bar is wonderful. We enjoyed the daily tasting of wines and spirits provided by the hotel. All major shops and attractions are within walking distance. A good restaurant "Karla" is nearby, but you need to book a table for the evening online.