Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Ass. receptionchef , Gestion de l’hôtel
Hej CarolineMange tak for din fine bedømmelse.Jeg håber at du havde nogle skønne stunder her hos os og at dit ophold var lige som det skulle være. Du må endelige besøge os igen en dag.Rigtig god dag til dig.De bedste hilsner Mie
par un voyageur
Good Hotel, failed communications
Publié le 13 sept. 2023 sur HotelsI have stayed at Scandic Falkoner for six nights. I enjoyed my stay for the most part, Breakfast is very good; the waffle makers are quite popular. The complimentary hot beverages offered in the reception area are a nice touch.
There was only one elevator, and taking the stairs was not easy and seemed discouraged.
One big issue for me was my arrival. I wrote to the hotel twice through hotels.com to enquire about the equipment in the room to recharge electronics and didn't get an answer. I wanted to start a dialogue because I was coming from Canada on an overnight flight and would arrive early in the morning. Since there was no answers to my messages, I couldn't let them know of my flight number and early arrival. So I got there at 8:30 AM and had to wait until at least 1PM in the reception area for my room. I was exhausted. I knew that there was an option for early arrival and was willing to pay for it, but I couldn't arrange for it. So, my visit to Copenhagen started on a bad note, but I enjoyed my stay nonetheless.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Ass. Front Office Manager , Gestion de l’hôtel
Dear Line Thank you for your feedback.I am very pleased to here that you enjoyed your stay with us and our breakfast. I am sad to hear that your experience while checking in was not that great and it is unfortunate that we could not check you in when you needed rest. We cannot guarantee that we have a room ready that early in the morning but often we have it before 1pm so im sorry you needed to wait.I hope you would like to visit us again one day.Best regardsMie
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Central, lebendig und sehr freundlich und hilfsbereit personal.
Tolle Atmosphere
Commentaires de Gestion de l’hôtel
11 août 2023 par Ass. Front Office Manager , Gestion de l’hôtel
Dear Brigitte Thank you for your feedback. We really appreciate it.I am so delighted to hear that you thought highly of the staff and enjoyed your stay.I hope you would like to visit us again one day.Best regardsMie
par un voyageur
Disappointing stay
Publié le 8 juill. 2023 sur HotelsThe room we had was not properly cleaned. Crumbs on the floor. Fingerprints clearly visible here and there.
The remote control for the TV did not work. Asked for a new one. We were told that it had been replaced but the “new” one didn’t work either. We were told we had to ask for the room to be cleaned a day in advance. We did it when we checked in. However, when we got back to the room the day after it had not been cleaned. We arrived at the hotel at 21.30 and the restaurant was closed and no room service was available.
par un voyageur
Publié le 26 juin 2023 sur Expedia
expensive
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Ass. receptionchef , Gestion de l’hôtel
Dear Mariem Thank you for your feedback. We do appreciate it.I hope you had a wonderful stay with us and had some great times here. I am sad to hear that you think the price was too expensive but I hope you enjoyed your stay anyway.Best regardsMie
par un voyageur
Publié le 4 juin 2023 sur Expedia
Nickel, juste à 50m de la station Rosenberg avec les lignes M1, M2 et M4. 1 Métro toutes les 2 ou 4 minutes en permanence la journée.
Confort, bien accueilli et petits-déjeuners complets.
Très bon choix
Commentaires de Gestion de l’hôtel
16 juill. 2023 par Ass. receptionchef, Gestion de l’hôtel
Dear Gilles Thank you for your kind feedback. We really appreciate it.I am glad to hear that you think this is a good choice in hotel and I really hope you had a wonderful stay with us and you would like to visit us again one day.Best regards Mie
par un voyageur
Publié le 11 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2023 par Ass. Front Office Manger, Gestion de l’hôtel
Hej bernardMange tak for din fine rating. Den sætter vi stor pris på.Jeg håber, at dit ophold hos os var helt igennem fantastisk og du kunne få slappet lidt af. Kom endelig og besøg os igen en anden dag. Du må have en skøn dag.De bedste hilsner Mie
par un voyageur
équipements de la chambre
Publié le 30 sept. 2022 sur Hotelssuivant les chambres proposées, il n'y a pas de bouilloire, thé et café dans la chambre.
uniquement savon/shampoing liquide dans la salle de bain.
suivant les chambres, il y a douche ou baignoire sabot.
Calme, silencieux. très bon séjour, sous la pluie!
Commentaires de Gestion de l’hôtel
6 oct. 2022 par Shiftleader, Gestion de l’hôtel
Dear BernardThank you for your nice feedback.I hope, you had a great stay with us. To another time please step by the reception if you have any wishes, so we have the opportunity to find the perfect room for you.Have a wonderfull day.Best RegardsSofie Lüthje
par un voyageur
Situation idéale au calme
Publié le 30 juin 2022 sur HotelsHôtel idéalement situé dans un quartier calme à 2min à pied du métro. Aéroport à 20/30min de métro direct. Super déco super confort petit déjeuner buffet copieux et varié. Location de vélo disponible à 20euros la journée.
par un voyageur
Publié le 25 nov. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2022 par Shiftleader, Gestion de l’hôtel
Hej Florian
Tak for din anmeldelse.
Jeg håber, at du har haft det dejligste ophold hos os og har lyst til at besøge os igen en dag.
De bedste hilnser
Mie
