Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
not impressed
Publié le 22 avr. 2024 sur HomeAwayfrom the beginning trying to find correct un-addressed building, poorly identified underground parking location, elevators out (for months we've been told), no parking pass, no window blind-in only window, poorly lit bathroom,
run down buildings, but great location.............
par un voyageur
Very dated — in need of repair and upkeep
Publié le 22 janv. 2023 sur HomeAwayWe arrived and I texted to grab the car pass to the property group—took them over an hour to respond. We get into the room to a horrible stench, food was left in the barely working fridge. My husband took it and the trash that wasn’t emptied out.
We tried the TV—didn’t work and remote batteries dead. The charger for phones, extremely finicky. The beds (3) all wobbled with the slightest touch and the comforters had stains on them. The carpet was similarly stained.
Overall, the location was amazing. The property is gouging customers due to lack of available rental options around and that’s clear given the state of the place. My hope is that Copper introduces more options forcing these condos to provide bare minimum cleanliness and working devices.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Lauren, thank you for taking the time to share your feedback, we sincerely apologize for the challenges your party experienced during your stay. Our sincerest apologies for the inconvenience caused by the cleanliness and maintenance issues, and we appreciate you identifying these areas for improvement. We can confirm that the mini fridge has been replaced and that extra parking passes have been placed in the unit. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!
par un voyageur de Colorado
Great location
Publié le 21 janv. 2020 sur HomeAwayGreat location! Nice spot to walk to village and lifts. It was nice for our family of 5 to have comfortable space to sleep.
