Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur HomeAway
par un voyageur
Copper Fun
Publié le 8 août 2024 sur HomeAwayThe check in process not smooth. No one was there. My key ed wprking 3 days in to unlock the door. My dog was stressed and I was too. Didnt get worked put for an hour or ao. Great plface ugh.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Hi, John, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for the issues that you experienced upon arrival and are glad that our team was able to assist you. Please know that this is not the typical standard our guests can expect and when issues occur, we make every effort to resolve them quickly and efficiently. We hope to have the opportunity to better impress you in the future!
par un voyageur
Disappointed
Publié le 4 août 2024 sur HomeAwayGreat location being right on Copper, but unfortunately the property left something to be desired. Literally the bathroom sink was missing the "cold" handle, the bathroom fan did not work, the kitchen sink aerator needs to be cleaned and there was a 1/4" of dust on top of the dryer unit. Two coffee pots, lots of filters, but not coffee. With all of the correspondence VRBO sent me you think they could have mentioned that.
par un voyageur
Copper Village
Publié le 1 août 2024 sur HomeAwayNot as pet friendly as appears
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Anthony, for your feedback! We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Very dirty. Sheets smelled and we were forced to go buy new ones. Floors turned our socks black when we walked around without shoes. View from balcony was good. Furniture in living room was old and dirty. We will not be back!!
par un voyageur
Short trip with hound dog!
Publié le 19 juin 2024 sur HomeAwayAs listed! Needs some updates to furniture and lamps etc. but overall as I expected. Fire place not working, would have been nice for a hr each evening!
Commentaires de Gestion de l’hôtel
10 juill. 2024 par VrboOwner, Gestion de l’hôtel
Jeff, thank you for sharing your experience, we're pleased our home met your expectations! Our local manager assured us that the lamp has been repaired and the fireplace is in good working order. We enjoyed having you as our guest and we hope to host you again.
par un voyageur
Spring break skiing.
Publié le 5 avr. 2024 sur HomeAwayGreat location. Short walk to and from lift. Well stocked condo. Could use ski storage? Maybe there was some somewhere? Check out/in is not very convienient. Hot tub could use an update. Loved skiing Copper. Will return next year.
par un voyageur
management through Vacasa was awful
Publié le 10 janv. 2024 sur HomeAwayThe unit itself was okay, reasonably clean and kitchen had essentials and more. Decor is quite dated and even tho it seemed mostly clean, the upholstered couch/chairs were not so much. Water pressure in shower was great. Proximity to slopes was great. Management via Vacasa was AWFUL. Very unresponsive, issue with parking pass not being in unit, unknown assigned parking spot, and could not get intelligent response/resolution without texting multiple times, then calling, then asking for supervisor bc issue not resolved. Issue with exiting garage once able to park, and no keypad that management kept repeating should be on inside as well as outside. Again no satisfactory response/resolution, ran into someone in the hallway and asked, and there is a rope to tug on that triggers garage to open from inside. These were relatively minor issues, but our car had to be parked outside instead of inside of garage first night, and car was cold and snow covered. Would be a nightmare if had a serious problem and had to deal with Vacasa. Would avoid this place primarily due to poor management.
Commentaires de Gestion de l’hôtel
12 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We apologize for any personal touch you found lacking. We value the opinions of our guests, and the local staff has been informed of this. They will assess and make any necessary updates to the home for the benefit of future guests. Thank you for your stay, and we hope to have the opportunity to impress you in the future!
par un voyageur
Publié le 9 oct. 2023 sur Expedia
Property is dog friendly.
par un voyageur
Perfect spot and great value
Publié le 13 mars 2023 sur HomeAwayCould not Have been better! Hope to go again soon.
