Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Terrible
Publié le 3 févr. 2024 sur HomeAwayTerrible checkin. Key was suppose to a keypad per instructions, ended up being at main office a mile away. After 2 trips while communicating with property manager we finally figured it out at 1 am, an hr later. Got in and there was no heat and no lighter for fire place. Never got heat but property manager did bring us a light for fire place for our 2 night stay. Internet password was wrong which never got fixed. Great location though, just terrible property management
Commentaires de Gestion de l’hôtel
3 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Gregory. We are sorry to hear about your negative experience while using our services. We want you to know that this is not a common occurrence and it falls short of the high standards that we hold ourselves to. We take our guests' feedback seriously and have addressed it with the appropriate parties. We hope to have the opportunity to impress you again very soon!
par un voyageur
New Years Ski Trip
Publié le 5 janv. 2024 sur HomeAwayLocation in Copper’s East Village was great, 5 minute walk to everything. Access to Copper’s shuttle buses was great. Unit was as described and had everything we needed.
Lack of access to WiFi and property management was annoying but did disrupt our stay.
par un voyageur
Excellent location
Publié le 3 déc. 2023 sur HomeAwayLocation location location! This was a great ski in ski out spot for our quick getaway. It was clean and the beds were comfortable
par un voyageur
Great place
Publié le 7 avr. 2023 sur HomeAwayThe hot tub was out of order but location was great. Locked myself out and management did fantastic job of helping me.
par un voyageur de chicago, Il
east village studio
Publié le 4 mars 2023 sur HomeAwayThis condo was fine. It was spacious for a studio, quite clean and in better shape than some of the older copper units I've stayed in. Ski storage is in a huge closet outside of the front door to the unit so there is lots of space. The bed and linens were ok. It's an older building and not a bad walk to Super Bee. I'm not sure why it says ski-in ski-out. It is not, under any stretch of the imagination, though it isn't a bad walk to the lifts. The listing should definitely be changed. The hot tub was not working. The unit was cold due to the patio door, but that didn't bother us much. The check-in process involves going to center village to pick up keys. I'm glad I wasn't driving to Frisco, but it was a pain to try to park to pick up keys after a day of skiing as there's no place to wait nearby and parking is only available at paid or permit lots - would be easy with two drivers, but I was the sole driver. Vacasa staff are really nice and respond to texts in a timely manner. I was worried about getting into a parking spot on the morning of arrival prior to skiing, but that worked out very nicely with vacasa texting a code to enter parking lot. I didn't have access to the parking pass that day so I wrote a note for my dashboard and that seemed to work. So, it was fine, but I wouldn't rush back.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. We have confirmed with the HOA that manages the hot tub that it is now working properly. We hope you will be happy to hear the bed is being replaced. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
Peregrine
Publié le 22 sept. 2022 sur HomeAwayCheck in was a bit of a hassle. Our condo was very clean and just as described despite the pile of wooden slats laying on the floor and the bed being on the ground. There was also a hole in the drywall in the bathroom where a towel bar had come down.
par un voyageur
Copper Mountain
Publié le 28 juill. 2022 sur HomeAwayWas disappounted with communications. Messaged a week before arriving and was told would get email only 1 day before arrival date. Messaged that we were having trouble getting emails and were ignored. Check in instructions were poor. There was also broken boards from under bed stacked along the wall. Once we got into property it was a nice place and in a good location.
par un voyageur
Great place!
Publié le 14 avr. 2022 sur HomeAwayNice location in east village, short walk to the lifts. Would recommend,
par un voyageur
Overall pretty good and no non-working utilities/appliances.
Publié le 9 févr. 2022 sur HomeAwayGood location. Rational pricing. Relatively easy to access though the check-in instructions need re-worded as they are confusing. They muddled and mixed directions to the Vacasa office with directions to the condo.
par un voyageur
overall good
Publié le 3 févr. 2022 sur HomeAwaygood location
