Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
New adventures
Publié le 28 août 2024 sur HomeAwayLarge home with room for everyone. There was ample seating in the living room and the kitchen. The kitchen had plenty of dishes and silverware. There was NO CAN OPENER (an oversight on the cleaning crew I am sure) and the pans need replacing. The home was clean and check in was easy. Very quiet neighborhood and less than a 30 min walk to the Village. We would stay here again!
par un voyageur
Beautiful area
Publié le 27 juin 2024 sur HomeAwayWe loved the layout of the house and the space it provided for our family of eleven. We really loved the location and proximity to places we wanted to visit.
par un voyageur
Great location, needs updating, listing inaccurate
Publié le 25 févr. 2024 sur HomeAwayWe arrived to find the floors dirty, and the couches and coffee table dirty. The lower bedroom has exterior doors, which were both unsecured (wind blew them open) and drafty causing one of our guests to miss his first day of skiing due to feeling ill and poor sleep. There were two coffee makers, both non-functional. The handles on the tea kettle and 2 pots/pans were dangerously loose. Many of the first dishes we took out of the cabinets were not clean, so we ran 3 dishwasher loads to clean everything before using.
The cutting boards had food smushed between them. The comforters/spreads on the beds are at least 30 years old. The main level bedroom is listed as a queen, but is a full, so one of our adult party to sleep in a bunk bed with the younger family in that room. There appeared to be mouse droppings on the windowsill of the main level bedroom. We called Vacasa and they were responsive same day with delivery of 2 extra blankets and a functional coffee maker. We took care of the cleaning and used one old bed spread to block some of the draft in the lower bedroom. Overall, the place appears to have had much wear and tear since the photos that are listed were taken. I'd recommend putting $10K in to this property to get it back to standard, and then it'd be great.
par un voyageur
DaveE
Publié le 12 mars 2023 sur HomeAwayHorrible experience. Known roof leak in the ceiling in one of the bedrooms was covered in plastic when we arrived. It started leaking on our last day. I had to get something to collect the water than also use towels to dry the floor. Very bad musty smell from the leak.
Missing smoke detectors in several rooms. I’m sure the house would not pass a fire safety inspection. Terrible lighting in every room. Only 2 tv’s in the house and only one works.
It’s obvious the owner is letting the house run down and not maintaining the house at all. Vacasa should have known the house was no shape at all to be rented.
I deserve compensation for having to deal with this mess
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Recommendations
Publié le 27 nov. 2022 sur HomeAwayWe stay in a lot of VRBO’s and here are some recommendations that can benefit others. I’ll start by stating that we had a great time.
- recommend that the owner provide updated pots & pans. The ones there are horrible.
- recommend leaving a notebook with instructions, like when is trash day, cable channels, and how to turn on the fireplace.
- update the fire alarm. The one there is very dated and went off multiple times for three consecutive nights.
Overall, my family and I had a really good time but for the cost of this rental I believe the above items are reasonable recommendations.
par un voyageur
Worked well for our extended family gathering
Publié le 17 août 2022 sur HomeAwayThough both downstairs bathrooms had tub/shower combos and a walk in shower would has been better for the great grandparents, we made it work. Bring a bath mat with you if slipping would be a concern, as none are provided. Also, no hair dryers were provided. Gas grill didn't seem to get very hot, but it did work and we used it. Kitchen was pretty well stocked, plenty of dishes and flatware, but no kitchen scissors. Plenty of space for all to eat. Extra fridge in garage, though with all in vans, it was a tight fit to park in there and be able to access it. Fans provided in upstairs bedrooms. Bed in room to north of front door on ground floor might need to be replaced as got a report it was saggy in the center, but rest of beds seemed fine. This is nitpicking, as overall this property was good for our group, and the on demand shuttle service offered to get you around the Copper base area made the fact that it was a bit removed from the action at center village less problematic.
par un voyageur
Great for skiing and gaming!
Publié le 8 avr. 2022 sur HomeAwayOverall this is a great property! Close to the slopes and plenty of space for games and just hanging out after skiing. The only issue we had was when we got there the coffee pot was missing. It took three long phone calls, and lots of empty promises to finally get it on day 3. Shoutout to the maintenance guy that came by to drop off a new propane tank, and when he realized we didn't have a coffee pot, he went to the store to purchase a whole new coffee maker for the place!!
par un voyageur de Arlington, Texas, USA
Excellent
Publié le 25 mars 2022 sur HomeAwayWas as nice as it looked in the listing. Well maintained. Would easily work for 12-14 guests. Close to east village and is within a reasonable walking distance to the Superbee lift.
par un voyageur
Family ski
Publié le 26 févr. 2022 sur HomeAwayThe property needed some care. Most of the blinds on the doors and windows were bent. Carpet could have been cleaner. The kitchen had plenty of dishes and utensils but 1 tea towel and no hot pads. Ice maker in refig did not work and no ice cube trays. The sheets did not fit the beds and kept coming off. We couldn't pull the car into the garage because of ice build up. I think most of these problems were due to the fact that it was not a private owner but the VACASA rental group. The shower door did fall off and they sent some one right away to fix it. We still had a good time and the house was large enough to hold our family of 13 comfortably. I have always had good luck with VRBO but need time I would look for one that was not part of VACASA.
par un voyageur
Great spot
Publié le 25 janv. 2022 sur HomeAwayEasy check in/out. Excellent rental experience. Would stay there again.
