Ratings based on 289 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2024 on Hotels
Comment from Hotel Management
Oct. 22, 2024 by Manager, Hotel Management
Hello Pablo, We are sorry to hear about your experience. Please don't hesitate to contact us with any concerns you may have had during your stay. We value your feedback and would like to address any issues to ensure a better experience next time.
by A traveller
Posted Oct. 15, 2024 on Expedia
Nice place to stay and nice and friendly staff.
Comment from Hotel Management
Oct. 17, 2024 by Manager, Hotel Management
Hello Finley,We are pleased to hear you found our staff friendly during your stay. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us; we hope to welcome you back in the future.
by A traveller from Missouri City
Posted Oct. 6, 2024 on Expedia
Only cold breakfast items. No one at front desk. Charged a $100 fee that took days after checkout to refund.
Comment from Hotel Management
Oct. 9, 2024 by Manager, Hotel Management
Hello Marietta, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address the issues you mentioned with our team. If you have further concerns, please don't hesitate to reach out to our management team. Thank you for bringing this to our attention.
by A traveller
Posted Oct. 6, 2024 on Hotels
The room was really hot and could not cool off even with the ac turned all the way down.
Comment from Hotel Management
Oct. 9, 2024 by Manager, Hotel Management
Hello Cathy, We are sorry to hear about your experience with the room temperature. Your feedback is important to us and has been noted for our future improvements. We recommend reaching out to our management team to discuss your concerns further. Thank you for sharing your thoughts with us.
by A traveller
Posted Oct. 2, 2024 on Hotels
Very friendly front desk associate. quiet and safe place.
Comment from Hotel Management
Oct. 4, 2024 by Manager, Hotel Management
Hello Jennifer,We are delighted to hear you found our front desk associate friendly and felt safe during your stay. Your feedback is appreciated, and we hope to welcome you back in the future for another peaceful visit.
by A traveller
Posted Oct. 1, 2024 on Expedia
Comment from Hotel Management
Oct. 3, 2024 by Manager, Hotel Management
Hello Brenda,We're thrilled to hear you had a fantastic stay with us! If you have any more insights to share, please don't hesitate to get in touch. We look forward to welcoming you back soon!
by A traveller
Posted Oct. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 3, 2024 by Manager, Hotel Management
Hello Jennifer, We're sorry to hear your experience was not up to our usual standards. Feel free to reach out to us with any details so we can address your concerns and improve our services for future guests. We value your input and hope to welcome you back for a better stay.
by A traveller
Posted Sep. 26, 2024 on Expedia
Great and friendly
Comment from Hotel Management
Sep. 28, 2024 by Manager, Hotel Management
Hello Rosa,We appreciate your kind feedback and are delighted to hear you had a positive experience during your stay. If you have any further comments or suggestions, please don't hesitate to reach out.
by A traveller
Posted Sep. 26, 2024 on Expedia
the manager and his wife were the kindest people. They clearly want to make your stay as good as possible. They smile and greet you each time you come and go..:) We enjoyed our few days in Cove at this hotel. The AC was cold, the beds were extremely comfy, those pillows were great! also having a washer/dryer there was wonderful and so handy. the fridge in the room was an asset to us for our bottled waters and snacks. Plenty of towels were there. The daily coffee/breakfast bar was wonderful and convenient. Many options were available to start your day. After our 14 hr journey back to AL, we arrived and wanted to just say thank you!
Comment from Hotel Management
Sep. 27, 2024 by Manager, Hotel Management
Hello April, We are thrilled to hear that you had a positive experience during your stay at our hotel and that our team's hospitality stood out to you. It's great to know that you found our amenities like the AC, beds, washer/dryer, and breakfast bar to your liking. Your kind words mean a lot to us, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to welcome you back in the future!
by A traveller from Salado
Posted Sep. 25, 2024 on Expedia
Comment from Hotel Management
Sep. 27, 2024 by Manager, Hotel Management
Hello Angela, We appreciate you choosing our hotel for your stay! We hope you had an enjoyable experience and we look forward to welcoming you back soon.
