Note fondée sur 172 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for your positive rating! We're delighted to see you had an enjoyable experience and hope to welcome you back for another memorable stay!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for your positive rating! We're delighted to see you had an enjoyable experience and hope to welcome you back for another memorable stay!
par un voyageur de Atlanta
Publié le 17 sept. 2024 sur Expedia
We really enjoyed our stay at Under Canvas. The staff and service were exceptional. We loved our large tent with ensuite bathroom. Everything for our wood burning stove was all ready to go, and we were thankful because it was very chilly and damp outside. Inside we were very comfortable, and loved the ambience the small fire afforded. The breakfast items we ordered were all delicious.
A special note of thanks to Marijke. She went above and beyond for our group and made this a very special experience and memory for our group of six.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay, especially the comfort of your tent, the warmth of the wood-burning stove, and the delicious breakfast. It's fantastic that our staff made your experience even more special. We’ll be sure to pass along your kind words. We hope to welcome you and your group back for another memorable stay!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Overall it was a great experience, best Glamping one could ask for!!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you had a great experience and that it was the best glamping adventure you could ask for. We look forward to welcoming you back for another memorable stay!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I booked this stay as part of a larger trip including Canada for my husband's 40th birthday. When we first arrived, we were greeted and instructed on the use of our wood burning stove and shower. We were then escorted up to the parking area and rode a golf cart to our tent with our luggage. The tent we stayed in was the deluxe which included a toilet, shower, and sink. This was definitely worth the extra money. The shower is as you would expect a pull chain, on a timer type shower. The water did get very warm, but would get cold requiring you to pull the chain again. The bed was very comfortable and the room had plenty of seating both inside and out with areas to hang your stuff. Charging stations were offered for your phones as well as battery powered lanterns that provided ample light. It did get chilly overnight (in the 50's) but there were plenty of blankets on the bed and with the wood burning stove, we stayed pretty comfortable. In fact, I got hot eventually under all the blankets. I read other reviews and people complained about traffic noise and the train. Yes, you're right off Hwy 2 and there is traffic, but not as much towards the evening and I didn't wake up at night to the sounds of traffic. There are trains that go through the area fairly regularly (including overnight) and they are required to blow their horn, but if you hike hard enough, you'll pass out at the end of the day anyways ha! Anyone who had bad reviews obviously doesn't understand camping.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for sharing such a thoughtful and detailed review! We're delighted that you chose to celebrate your husband's 40th birthday with us and enjoyed the comforts of glamping, especially the wood-burning stove and cozy bed. It's great to hear that the tent met your expectations, and we appreciate your positive outlook on the natural surroundings and occasional train sounds. We're so glad you enjoyed your stay, and we hope to welcome you back for another memorable adventure!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
This was our 2nd Under Canvas location and loved it as much as the first time!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
We're so glad you loved your stay just as much as the first time. We look forward to welcoming you back for another memorable experience! Safe travels!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Staff were the best I have ever experienced!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression. We hope to welcome you back for another memorable stay!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for your positive review! We hope to welcome you back for another great experience!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
After researching for a unique and peaceful gateway I came across Under Cavas Glacier online. Upon arriving however, after the sun had gone down, there was an immediate understanding that the stay would be far from peaceful. There were so many people in vehicles that it was hard to find parking just to simply check in. Not to mention loud sounds coming from all the conversations happening around the premises. The tent “upgraded to deluxe” due to private bathroom offered was clean, simple, and the bed and shower were both very inviting to use. However, using the shower and trying to fall asleep proved that you cannot judge a book by its cover. Although initially impressed by the mere fact that a tent could produce a hot water shower, unfortunately it was set near boiling temperatures, rendering it almost unusable. As bedtime arrived the parties outside continued and the highway traffic and train both noise from the tracks and whistle were laughably loud and obnoxious- location, location, location.
It being a canvas tent there is zero noice insulation to the outside world. If only we could have heard a little bit of wilderness. The fireplace was a joke and with random smoke alarms going off throughout the entire evening proved we weren’t the only tenants having issues. I appreciate the effort from under canvas glacier for what it’s worth but the pricing is so far north from properly representing the realities of staying there.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holton , Gestion de l’hôtel
Thank you for sharing your experience. We're glad you enjoyed the comfort of the bed and the clean private bathroom, but we apologize that noise and other issues impacted your stay. We'll address the concerns with the shower, fireplace, and overall experience to improve for future guests. We appreciate your feedback and hope to welcome you back for a better stay.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Stayed here the first night of our honeymoon. My mom called and told the staff. They were wonderful! They upgraded the cabin and there were signs that said “Congrats Newlyweds.” It was a wonderful surprise. Would definitely stay again!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Holton Hyde , Gestion de l’hôtel
Thank you for your review! We’re thrilled to hear that our team made your honeymoon special with the upgrade and personalized touches. We’d love to welcome you back for another wonderful stay!Safe travels!
