Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de WARSAW
Publié le 21 nov. 2024
par un voyageur de JACKSONVILLE
Publié le 17 oct. 2024
Well appointed room, pet friendly, good hot breakfast. Convenient location, just off interstate.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Thomas,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Corbin. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our very clean hotel. We strive to provide all our guest with the best customer service and all the comforts of home, so I am overjoyed to see we accomplished that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Staff was friendly, helpful and professional.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Benton,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Corbin. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly, helpful and professional staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We paid much more for other rooms on this trip, but this was by far the best. Big, clean and the staff was available. We have never stayed at Red Roof before. Used four different chains on this trip, but we were so surprised by what we got for our money that we joined their rewards program. Wonderful value!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Terry, for taking the time to write a review of your stay at the Red Roof Inn & Suites Corbin. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our rooms and their prices. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Expedia
it’s very clean and friendly area!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Aliyannah,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN & SUITES CORBIN. Our goal is to provide a clean and friendly stay for all our guests and we're proud to have achieved that with your visit. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Hotel wasn’t full and they wouldn’t switch us to a ground floor. We’re older and had to carry heavy bags upstairs.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Patti,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Corbin. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your less than ideal encounter with our front desk staff. In regards to the first floor room, you may request it, however, it is not a guarantee. Please feel free to reach out to our front desk staff before check in on on your next stay to see if it is available. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. It would be our pleasure at Red Roof to have you stay with us again in the future.Very truly yours,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Thank you!!!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello John, The staff at the Red Roof Inn & Suites Corbin and I are delighted to see your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Noise from parking lot
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your review, Anton. The staff at the RED ROOF INN & SUITES CORBIN and I were so glad we earned your 4/5 score following your stay. However, you indicated that the noise disturbance coming from the parking lot hindered your experience. Please accept our sincerest apologies for the inconvenience it caused. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you are completely satisfied. Thank you again for sharing and we look forward to providing you with an even better experience in the future. Sincerely,Samantha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very nice room. Clean and no smells. Staff was friendly.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Brenda,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CORBIN. It was amazing to read that you were pleased with the cleanliness of your room and the friendliness of our staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,JonathanRed Roof ManagementRediResponse Specialist
